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Install Snow Extender

Learn how to install Snow Extender. Snow Extenders enable data to be collected and transferred from your environment to Snow Atlas. They are set up and downloaded in Snow Atlas, installed in your environment, and configured in Snow Extender configurator.

note

You can install several Snow Extenders, for example, you can install one Snow Extender for each office location.

Before you install a new Snow Extender, make sure that the System Requirements are met.

To manage Snow Extenders, you require the Snow Atlas System administrator role.

Set up new Snow Extender​

A secret key is generated when you set up a new Snow Extender. This secret key is used when you later install the Snow Extender.

  1. On the Settings menu, under General settings, select Snow Extenders.

  2. Select Create Snow Extender.

  3. Enter a descriptive name for your Snow Extender in Snow Extender name.

  4. Optional: Enter additional information about your Snow Extender in Description.

  5. Select your enrollment site from the Enrollment site list.

  6. Select Generate secret key.

  7. Select Copy, and then save the key in a secure location.

    note

    You cannot restore a secret key. If you lose the secret key and want to install this Snow Extender, you must re-generate a secret key and use that one instead.

  8. Select Finish.

Download and install Snow Extender​

caution

If you want to install Snow Extender in another folder than the default installation folder, make sure to validate the user permissions for that folder with your security administrator. This is to prevent execution of unauthorized code.

  1. On the Snow Extenders page, select Download Snow Extender.

  2. Run the downloaded Snow Extender installation file on a Windows Server in your environment.

  3. In Snow Extender Setup, select a folder to install Snow Extender in.

    The default location is C:\Program Files\Snow Software\Extender but any path can be used.

  4. Select Install.

  5. To open the configuration tool for Snow Extender, select Yes.

  6. In Enrollment missing, select Yes to enroll the Snow Extender.

  7. Paste the secret key generated in Set up new Snow Extender.

  8. Select Enroll.

  9. Select Yes. The Snow Extender Configurator opens.

To configure Snow Extender, see Configure Snow Extender.

Upgrade Snow Extender​

caution

If you want to install Snow Extender in another folder than the default installation folder, make sure to validate the user permissions for that folder with your security administrator. This is to prevent execution of unauthorized code.

To upgrade your Snow Extender, you must first Stop Snow Extender.

  1. On the Snow Extenders page, select Download Snow Extender.

  2. Run the downloaded Snow Extender installation file.

  3. In Snow Extender Setup, select the folder where the Snow Extender you want to upgrade has been installed.

    The default location is C:\Program Files\Snow Software\Extender but any path can be used.

  4. Select Upgrade.