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Generic functionality

This page describes the alerts, information types, and remarks you see in the user interface of SAM Core on Snow Atlas. Here you can also find information on how to use criteria and groups for your reports and email notifications.

For information on how you manage lists in the user interface or how you attach supporting documents to your agreements, computers, licenses, and users, see Manage lists and Manage documents and links.

Alerts

Refer to the table below for descriptions of the alerts that appear on the Overview pages of your agreements, applications, computers, licenses, and users in SAM Core. You can select an alert in the user interface to see more details.

Alert iconNameDescription
AlertCriticalCritical levelRequires immediate attention.
AlertWarningWarningCan be left without taking further steps, but will require attention at some point.
AlertOKOKNo attention needed (information only).
AlertInfoInformationShows information not related to an alert, such as system information.

Information types

Refer to the table below for descriptions of the information types that appear on the Information tabs in SAM Core.

IconTitleDescription
InfoInformationUsed for general information.
InfoCustomFieldCustom fieldsUsed for custom field information.
InfoSnowInventoryInventoryUsed for information supplied by Snow Inventory.
AgreementAgreementUsed for agreements.

Remarks

Refer to the table below for descriptions of the remarks that appear on the Information tabs in SAM Core.

RemarkTitleDescription
AVirtual applicationThis is a virtual application.
ALAllowlistedThis application is allowlisted.
BInstallation included in software bundleThis application is installed via a software bundle.
CLicense assigned to this computerThis installation is covered by a license assigned to this computer.
DCovered by license for datacenter/clusterThis installation is covered by a named datacenter and cluster license.
DLDenylistedThis application is denylisted.
ECovered by extended coverageThis installation is covered by a license with extended coverage.
EXCExcluded from compliance calculationsThis installation is manually excluded from compliance calculations.
GGranted userThis installation is covered by a license assigned to the user.
The remark is used when an application is licensed with the metric Installation and the assignment type User, and a license is assigned to a user.
LHVirtual machine is licensed by its hostThis machine is covered by the license of its host. This remark is for hosts that run Windows Server.
MDeducted simultaneous versionsThis installation is covered by a license with multiple version/edition use rights.
NCovered by license for named userThis installation is covered by a named user license.
The remark is used when an application is licensed with the metric User and the assignment type User, and a license is assigned specifically to a named user.
OOutside metric criteriaThe usage of this application is outside the metering period.
SCoverage by site licenseThis installation is covered by a site license.
UCovered by secondary use rightsThis installation is covered by a license with secondary use rights.
UBIndividual licensing of included programsApplications have previously been installed via software bundle but can now be licensed individually. For more information, see Remove bundle licensing.
UIUninstalledThis application is uninstalled.
VVirtual machine on licensed physical serverThis installation is covered by a license with VM use rights. This is not applicable for machines that run Windows Server.
VDIPart of Virtual Desktop InfrastructureThis installation is covered within a VDI infrastructure.
WWeb applicationThis application is a web application.

Criteria and groups

When you manage, for example, reports and email notifications in SAM Core, you can use filters to refine your data. A filter can consist of one or several single conditions, or of groups of conditions for more complex filters. The conditions can be used together with operators that will narrow down or broaden your search result. In SAM Core the conditions are called criteria.

The logical operators you can use are AND and OR:

  • The AND operator narrows down your search result by saying that all the search criteria must be met.
  • The OR operator broadens your search result by saying that any of the search criteria must be met.

Since databases normally recognize the AND operator as the primary one, you need to be careful about the logical order of the criteria you want to use, especially if you are using combinations of the AND and OR operators.

EXAMPLE

The following two examples use the same parameters and operators, but depending on if we use grouping or not, the result will be different.

Example 1: Here we use single criteria and no grouping.

      Application manufacturer like Microsoft%
and Application like %windows server%
or Application like %sql server%

Result: The filter will capture all applications with a name like %windows server% from manufacturers with a name like Microsoft% plus all applications with a name like %sql server%. This means that we will capture applications from other manufacturers than Microsoft if the application names contain “sql server”.

Example 2: Here we use a group of criteria for the application name.

      Application manufacturer like Microsoft%
and | Application like %windows server% |
| or Application like %sql server% |

Result: The filter will capture all applications with a name like %windows server% or %sql server% from a manufacturer with a name like Microsoft%.