Mobile devices

SAM Core on Snow Atlas can gather data from mobile devices in your organization and present the data in the SAM Core user interface for compliance and visibility.

If your organization uses a Mobile Device Management (MDM) solution, the mobile device data can be collected from the solution via a Snow Integration Connector. The connectors are configured in Snow Integration Manager. For more information on Snow Integration Manager and the available integration connectors, see Snow Integration Manager.

Mobile device status

A mobile device can have the status Active, Quarantined, or Inactive in the system. The status determines if the mobile device should be included in license compliance calculations or not.

A mobile device that reports inventory data to Snow Atlas is considered active. If the mobile device stops reporting, it will be quarantined after a certain number of days of inactivity. If the quarantined mobile device starts reporting again, the status is changed back to active. However, if the mobile device stays silent and in quarantine for yet another number of days, you can decide to have it removed from the system, archived, or set to status inactive.

You find the settings for quarantine management of mobile devices in Settings on Snow Atlas. For more information, see Computer and mobile device quarantine.

Status	Description
Active	The mobile device is active in the system and requires licenses for its installed applications. An active mobile device is included in license compliance calculations.
Quarantined	The mobile device is quarantined in the system but still requires licenses for its installed applications. A quarantined mobile device is included in license compliance calculations.
Inactive	The mobile device is not active in the system and does not require licenses for its installed applications. This can be, for example, when the mobile device is in storage. An inactive mobile device is not included in license compliance calculations. If an inactive mobile device reports inventory data to Snow Atlas, SAM Core on Snow Atlas will show the updated inventory data. Also, the system will generate an alert.