Manage SaaS users
Learn how to manage SaaS users in SaaS.
To manage SaaS users, you require the Snow Atlas Administrator role.
Mark as online only
Mark users that only exists as SaaS users; who do not have a device that is inventoried in your organization. This is common for, for example, consultants and other temporary staff. The user will have a mark in the Online only column. You turn off the toggle if the situation changes.
The mark does not change the data, but serves as a help when you analyze user activity and applications. Application usage, for example, may not show data for online-only users, since the browser extensions are locally installed. For more information, see Browser extension. The same may be true for user activity in applications installed on devices, since devices for external staff may not be inventoried in your organization. For more information, see Device application usage.
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On the Users page, select the user in the list.
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On the user details page, select Edit.
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Turn on the Online only toggle.
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Select Save.
Mark as qualified
Use Qualified to set which users to include in your cost of Snow's services. By default, all users are marked as qualified, and shown with a mark in the Qualified column. This marking does not affect any indicators, charts, tables, or insights.
Exclusion is applicable to service accounts, or similar, that do not have subscriptions assigned to them or do not represent a person in your SaaS estate.
To exclude users from your cost of Snow's services:
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On the Users page, select the user in the list.
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On the user details page, select Edit.
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Turn off the Qualified toggle.
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Select Save.
Mark for review
Use Review to mark users that you need to analyze further, or as a reminder for taking action on their subscriptions. The user will have a mark in the Review column. Once you have taken action, you can turn off the toggle.
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On the Users page, select the user in the list.
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On the user details page, select Edit.
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Turn on the Review toggle.
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Select Save.