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Agent-based browser extensions

Snow offers agent-based browser extensions for Snow SaaS Management that discovers SaaS application usage in web browsers across your IT estate. The data is presented in the SaaS pages. The extensions require local installations, including Snow Inventory Agents and Snow Extenders.

Snow also offers browser extensions for SaaS that do not require agents. For more information, see Browser extension.

The browser extensions are a powerful tool to discover unknown SaaS application usage. The collected user activity also enriches subscription and user data from the SaaS connectors.

Overview

The browser extensions discover SaaS applications, users, and user activity in web browsers across your IT estate. The collected data is consolidated and presented as discovered applications and users, and user activity, in SaaS. For more information, see SaaS discovery and Data consolidation.

User activity data collected by the browser extensions vary by application. For some applications, the browser extensions can verify whether a user has signed in to the application; this is represented by the discovery type Browser verified. For other applications, the browser extensions can detect only whether a user has navigated to a URL associated with an application, but cannot verify whether the user has signed in to the application; this is represented by the discovery type Browser unverified.

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Prerequisites

Agent-based browser extensions require locally installed Snow Inventory Agents and their browser extensions to collect and process SaaS application usage data, and Snow Extenders to import the data into SaaS on Snow Atlas. For a technical description of agent-based browser extensions, see Cloud application metering.

Configuration

For new Flexera customers, with no previous on-premises installations of Snow products, and for existing Flexera customers, who have upgraded to SAM Core on Snow Atlas, the required configuration steps are described in Configure agent-based browser extensions. If the required configuration is already fulfilled, agent-based browser extensions work automatically for Snow SaaS Management.

For existing Flexera customers with an on-premises Snow environment, but also Snow SaaS Management on Snow Atlas, the required configuration steps are described in Configure agent-based browser extensions for on-premises plus SaaS.

tip

You can have both of Flexera's browser extensions running in parallel. If you want to uninstall the agent-based extensions, see Disable cloud application metering.