Skip to main content

Snow License Manager 8

Here you can find the release notes for Snow License Manager 8. You can find the old release notes on the Snow Globe.

8.3.12 latest​

Release date: 2020-03-03

Distribution method: Snow Update Service

Download release notes for Snow License Manager 8.3.12 here

Enhancements​

  • A new report has been added to Snow License Manager that highlight Hyper-V hosts identified without SIM generated data.

Corrections​

  • Added translation for “agreement will expire” notification to support the scenario where criteria are empty. (PRB0043059)

  • Alerts on the snowboard will no longer be duplicated (PRB0041884).

  • Blacklisted applications can now be viewed in the Snow License Manager API without returning an exception (PRB0042587).

  • Computers that don’t have a reported processor speed can now be transferred to ServiceNow.

  • Documentation in the Snow License Manager API has been added where it was previously missing.

8.3.11​

Release date: 2019-11-06

Distribution method: Snow Update Service

Download release notes for Snow License Manager 8.3.11 here

Enhancements​

  • Security Improvements against Denial‐of‐Service Attacks.

Corrections​

  • The report criteria Has any value now correctly filters out empty strings for all reports (PRB0042904).

  • Office 365 Cloud Activity charts have been updated to include Microsoft Power BI Pro (PRB0042593).

  • Deleted organizational nodes no longer generate duplicates in the Inventoried computer per month widget (PRB0042389).

  • Manual downgrade paths can now be altered to also include applications across platforms (PRB0042562).

  • The JobVMHostAssociation procedure is updated to prevent duplicates in the host history report (PRB0042681).

8.3.10​

Release date: 2019-08-06

Distribution method: Snow Update Service

Corrections​

  • Amazon Linux servers are now correctly marked as servers. (PRB0042383).

  • The ‘Help’ section links in both ‘Snow License Manager’ and ‘Snow Management and Configuration Center’ have been updated to point to the correct versions of the products. (PRB0042244).

  • The column “Databases” has been changed to “Instances” in the Oracle Overview page. (PRB0041899, PRB0042345).

  • The columns “Created” and “IP address” are now included in the scheduled export of the “Computers that are not inventoried” report. (PRB0041194)

  • The graphs in the O365 overview page have been improved, to better visualize the data for user activity counts. (PRB0041851).

  • Improved logic of the groups-part of the software recognition step, in the data update job, lowering the overall execution time. (PRB0042327).

  • The API will no longer show an exception page, when trying to list applications in scenarios where blacklisted applications criteria overlap. (PRB0042409).

  • It’s no longer possible to add new rules to a globally generated application (PRB0042368).

  • The Software Update step in the Data Update Job has been optimized to help prevent performance issues that arise in platforms with large amounts of data. (PRB0042448).

  • The “Computers per type” widget, on the Computers overview page, has been corrected, resulting in the “Virtual Servers” and “Virtual machines” computer types now displaying their respective associated data. (PRB0042431).

8.3.9​

Release date: 2019-06-11

Distribution method: Snow Update Service

New​

  • An internal API endpoint is implemented to support future SIM functionality for ITSM.

Corrections​

  • Searching Assigned Software in Snow Management and Configuration Center will now correctly display results (PRB0040619).

  • The import service did not log per default in the SLM log folder this has now been corrected (PRB0041080).

  • While removing an overridden bundle you will now be prompted to move any license assigned to the application (PRB0041840).

  • All languages that are available in the Snow License Manager web are now also possible to select as a default language when creating or editing a system user in Snow Management and Configuration Center (PRB0041866).

  • Improved handling of exceptions, caused by duplicate source data, in the office 365 service. Additional logging has also been added for more granular troubleshooting possibilities (PRB0042291).

  • Missing created/updated dates in the Microsoft Office 365 portal will no longer generate interruptions of the communication between Snow Integration Manager and the Snow License Manager database (PRB0042155).

  • The Web Configurator no longer requires a user to log on with sysadmin rights to update the connection password (PRB0042220).

  • It is now possible to filter the views for Oracle databases and instances and export the data. It will no longer generate a server error (PRB0042074).

  • The agreement number criteria are not applicable for the license notification this state has been removed (PRB0042085).

  • In the Search for Applications page, unique users are now summarized correctly (PRB0042350).

  • The import configuration file is incorrectly setting the import type for agreements to “agreement” should be “contract”. This has been fixed now (PRB0040270).

  • The Page could not be found! errors no longer arise when selecting the application family for a license with no installations (PRB0040796).

8.3.8​

Release date: 2019-04-11

Distribution method: Snow Update Service

New​

  • More granular data for computer types –  The data relating to servers on the Computer types chart widget and the underlying data view of this widget has been made more granular. Data is now split into servers (representing physical servers) and virtual servers. This change has also been made to the Computers per type widget on the Computers Overview page. The underlying data view can be sorted to show physical servers, virtualized servers or both through the addition of the Virtual Server column (PRB0041403).

  • Paste to decimal custom fields – Support has been added to enable users to paste values into decimal type custom fields (PRB0041828).

  • Correct logging of runs over 24 hours – The runtime of the Data Update Job now correctly records runs that exceed 24 hours. Previously, all runtimes of a day or more were reported as 23:59:59. Such runtimes are now reported correctly in hours, minutes, and seconds; 25:20:55 or 77:07:23 for example (PRB0042116).

  • Office 365 Cloud application user activity – The user activity charts for the cloud applications Microsoft Project Online Professional and Skype for Business PSTN Conferencing have been updated and can now display data (PRB0041995).

  • Application per Computer report – The Application per computer report has been enhanced with two additional columns: Install date and Installed.

  • Organizational structure in alphabetic order – On the Search computers page, the organizational structure now shows in alphabetic order

  • Additional endpoints for Snow Integration Manager – Three bulk endpoints have been added to Snow License Manager to support the exposure of additional data for ITSM integrations with ServiceNow and BMC Remedyforce. The additional data includes: organizational hierarchy, application type hierarchy, and application type assignments.

  • Improved host/virtual machine topology – Data normalization of IP addresses has been improved to manage multiple IP addresses reported for the same virtual machine. This improvement ensures that virtual machines can be better matched to their host, and associated inventory data can be correctly shown in Snow License Manager views and reports. In addition, mapping of virtual machines against the hardware host has been modified so that each IP address is mapped individually, improving the accuracy of the topology (PRB0042123).

  • Support for large dataset export – Out-of-memory errors no longer occur when exporting large datasets to Excel. When the maximum number of rows for a single Excel sheet have been filled with export data, Snow License Manager will continue writing data to a new sheet, and so on until all data rows have been successfully exported (PRB0040899).

Corrections​

  • When All is selected for downgrade path rights, application families that contain more than 100 applications are now fully supported (PRB0042053).

  • The Named computer column has been removed from List all licenses view because this field is no longer populated with data. This column is still available in other views and reports, but will be removed completely in future releases of Snow License Manager (PRB0040410).

  • When the dropdown filter Installed application type on the On the Computers without antivirus software installed report, when selecting Installed application type on the leftmost dropdown filter the righthand list of application types is now correctly populated (PRB0041064).

  • It is no longer possible to delete a currency that is being used/active in Snow License Manager. To avoid accidental removal of active currencies, they are now greyed out/not selectable in Snow Management and Configuration Center (PRB0041188).

  • When adding or editing roles in Snow Management and Configuration Center, it is no longer possible to select both options Access to the License Manager Web API and Access to the License Manager Web application simultaneously as these roles are meant to be used separately (PRB0041326).

  • Issues with duplicated computers in the Service Provider Edition of Snow License Manager have been resolved so that the number shown for active computers on the Computer status summary widget and underlying report is now correct (PRB0041454).

  • Server errors related to unsupported OS types no longer occur when trying to export the data underlying the Platform summary widget to an Excel file. The data now exports correctly to an Excel file. (PRB0041457).

  • Copying an application in Snow Management and Configuration Center now correctly transfers all data, so that if the setting Include virtual versions of matching applications attribute is checked in the original application it will also now be checked in the copy (PRB0041909).

  • Support for custom field names starting with a digit has been enhanced so that the Search for computers function no longer raises an internal server error (PRB0041935).

  • Aliases in the organizational structure are now deleted as expected when the structure is overwritten or imported (PRB0041964).

  • On the Application details page in scenarios where no purchase price has been entered for the connected license, the value shown in the Risk row is now calculated based on Application cost per installation (PRB0042001).

  • The Oracle database editions view, no longer displays duplicate instances of passive clusters. This change does not affect underlying data as this is correct, but how the interface was processing that data (PRB0042017).

  • For customers using the German language setting, email notifications are now correctly spelled as Nutzerlizenz (PRB0040783).

  • Due to a limitation with processor type names that are longer than 50 characters, Enterprise Editions were missing from the information displayed on the Oracle Overview, Database Editions tab. The length limitation has been removed and Oracle Enterprise Editions now display (PRB0041999).

8.3.7​

Release date: 2019-02-07

New​

  • The Device Applications Group Update step in the Data Update Job has been optimized to limit usage of temporary disk space to help prevent performance issues that arise when disks reach their capacity limits (PRB0042068).

  • The figures shown in the Inventoried computers per month widget on the default Snowboard for Previously inventoried and New Inventoried computers now correctly reflect computers that have been deleted since the previous run of the Data Update Job (PRB0041942)

  • Data normalization of IP addresses has been enhanced to manage multiple IP addresses reported for the same machine. This improvement ensures that virtual machines can be correctly matched to their host, and associated inventory data can be correctly shown in Snow License Manager views and reports (PRB0041929).

  • The history graph, showing Users per month for an application now correctly caters for users who have been moved to another organizational unit (PRB0041943)

  • The forgotten password functionality has been made more robust to protect against brute-force attacks. Following three failed attempts, users will be locked out for 15 minutes (PRB0042095).

  • When editing a license to assign it to a computer, a new tooltip is visible by hovering over the content of the Organization column. The tooltip shows the full organization unit name, which is not always visible for deep organizational trees. The tooltip is designed to help users readily identify the correct unit in scenarios where computers with the same name exist in multiple units that begin with the same sequence of characters (PRB0040277).

  • The Data Update Job now ignores any Oracle instances with an empty instance name and completes processing (PRB0041966).

  • It is no longer necessary to edit a user to view attached documents. Attachments are now visible on the Documents tab (PRB0042047)

  • It is now possible to apply Agreements with Auto attach computers enabled to more than one organizational unit (PRB0041342).

  • When a host machine is deleted, its virtual machines (VMs) will now also be removed (PRB0041382).

  • The edit view for applications no longer incorrectly lists mainframe applications as running on Windows (PRB0041408).

  • For the Service Provider Edition, additional handling has been added prevent duplication of Oracle databases in scenarios where multiple data sources are configured for the same Customer ID (CID) and refer to the same Inventory database (PRB0041968).

  • OpenSUSE is now classified as a server operating system (PRB0041372).

  • Import of SAP data now updates the import reference ID correctly, ensuring that SAP data shows correctly (PRB0042046).

  • It is now possible to configure the location for SoftwareEnterpriseAgreementService by editing the config file for the service and adding an appropriate pathname (PRB0042070)

  • Cyrillic is now supported in the naming of Snowboards (PRB0042079)

  • An additional core factor definition for has been added to support 2-core Celeron processors (PRB0042109)

  • It is possible for an application with metering based on installations can show usage data without an instance of the application installed. This scenario arises, for example, when users uninstall an application when they are finished using it, but their usage data remains in the history information. Snow License Manager refers to these scenarios as metering-only. Metering-only is now supported for application groups and bundles (PRB0042024).

  • The export functionality now transfers data correctly to the destination file when wildcards are used in the search criteria (PRB0042099).

8.3.6​

Release date: 2018-12-13

New​

  • Enriched dataset:To enrich the dataset that can be used by other products, such as Snow for ServiceNow, additional data about software installations is extracted by Snow Integration Manager from Snow License Manager. This data includes install date of the software, date-and-time first and last used, the number of times the software is used (runs), average usage time, usage in minutes, and by what user.

  • Performance enabler: Bulk-optimized endpoints have been added to Snow License Manager API to support the enriched dataset for ITSM connectors. Fetching data from these dedicated endpoints should be significantly faster than through public API endpoints, as just the necessary data for ITSM integration is transferred. The addition of bulk endpoints should in turn reduce the load on the Snow License Manager web server and database.

Corrections​

  • In certain scenarios, the time to load the default dashboard widget Most used applications (avg. minutes) for users running Snow License Manager on partner platforms has resulted in timeout errors for all users logged into the platform. Performance enhancements have been implemented to ensure the widget loads correctly and timeouts no longer occur (PRB0041874).

  • Extra error management to handle SAP-supported zero date formats (0000-00-00 and 0) has been added to the SAP import feature (PRB0040801).

  • The Type column of the Application installation history report now shows applications that have been uninstalled from a machine as Removed(PRB0041835).

  • Additional error handling prevents the graphical interface overflow error from occurring in Snow Management and Configuration Center when trying to Preview a newly-created software recognition rule. In preference to error-prone manual processes, we recommend our automated Software Recognition Service as best practice for the creation of software-recognition rules, (PRB0041591).

  • The dashboard widgets Most installed computer operating systems (number of computers) and Most installed mobile operating systems (number of devices) are now labeled correctly in the Swedish language version (PRB0041668).

  • In Service Provider Edition, step 13 of the Data Update Job no longer waits indefinitely for resources when data processing has completed successfully for all customers on the platform. This issue has been resolved so that it is no longer necessary to perform a manual stop on the Data Update Job processes to ensure completion of all steps (PRB0042036).

  • An issue introduced in Snow License Manager 8.3.5 relating to the disappearance of the list of whitelisted applications has been rectified so that the list persists following the Data Update Job run (PRB0042065).

  • If Access to view software usage data is disabled for a user (managed through Snow Management and Configuration Center), the Last Used column no longer displays in Snow License Manager reports and tables, supporting organizations to adhere to data protection regulations.

  • On the Oracle overview page, the numbers shown for inventoried Oracle computers (green column of the graph) are now correct (PRB0041694).

  • Case sensitivity for usernames in Oracle is now supported (PRB0041589).

  • When a user creates a new Oracle order with Database Enterprise Management or Enterprise Edition Options selected as the product, runs All Oracle orders report, and selects an order in the report; instead of an error page, the order details now display correctly (PRB0041950).

  • Loading issues with the Oracle overview page that result in Snow License Manager displaying the application error page have been resolved so that the overview loads correctly (PRB0042037).

8.3.5​

Release date: 2018-11-21

Corrections​

  • Adding or deleting blacklist items no longer causes the browser to hang in environments with many blacklists, large numbers of computers, and many applications that would be affected by the change (PRB0041960).

  • Language selection for the web user interface no longer switches to English when using Windows authentication (PRB0041453).

  • Importing Site licenses now covers all instances of the application in the site and not just a single instance (PRB0041948).

  • Invoice reference numbers are no longer represented as integers with comma separations, but as a string (PRB0041414).

  • If a scheduled compliance service cannot access the Snow License Manager database, such as when daily maintenance is running, a timeout error is no longer raised. The compliance service now waits instead for the database to become available (PRB0042007).

  • If user data is set to be anonymized, username and computer information shown when the down arrow to the left of the application name in the Applications tab is selected, is now also anonymized (PRB0042041).

  • When creating custom compare values, the name field is now limited to 20 characters. The error message, An error occurred on the page!, no longer arises due to the stricter input validation (PRB0042008).

  • E-mail notifications for agreements, for example, are now only sent out once when the notification criteria are met (PRB0041779).

  • Archiving computers now works correctly irrespective of interface language selected (PRB0042029).

  • Listing all mobile devices and exporting the result now includes all list columns in the target file (PRB0040662).

  • Performance issues arising when adding or modifying whitelist criteria have been addressed to reduce the time it takes to apply the changes. This issue typically affects environments with many whitelists, large numbers of computers, and many applications that would be affected by the change (PRB0041962).

  • Adding or deleting blacklist items no longer causes the browser to hang in environments with many blacklists, large numbers of computers, and many applications that would be affected by the change (PRB0041960).

  • Language selection for the web user interface no longer switches to English when using Windows authentication (PRB0041453).

  • Importing Site licenses now covers all instances of the application in the site and not just a single instance (PRB0041948).

  • Invoice reference numbers are no longer represented as integers with comma separations, but as a string (PRB0041414).

  • If a scheduled compliance service cannot access the Snow License Manager database, such as when daily maintenance is running, a timeout error is no longer raised. The compliance service now waits instead for the database to become available (PRB0042007).

  • If user data is set to be anonymized, username and computer information shown when the down arrow to the left of the application name in the Applications tab is selected, is now also anonymized (PRB0042041).

  • When creating custom compare values, the name field is now limited to 20 characters. The error message, An error occurred on the page!, no longer arises due to the stricter input validation (PRB0042008).

  • E-mail notifications for agreements, for example, are now only sent out once when the notification criteria are met (PRB0041779).

  • Archiving computers now works correctly irrespective of interface language selected (PRB0042029).

  • Listing all mobile devices and exporting the result now includes all list columns in the target file (PRB0040662).

  • Performance issues arising when adding or modifying whitelist criteria have been addressed to reduce the time it takes to apply the changes. This issue typically affects environments with many whitelists, large numbers of computers, and many applications that would be affected by the change (PRB0041962).

8.3.4​

Release date: 2018-10-10

Corrections​

  • Fixed an issue that caused the incorrect transfer of user cloud application data gathered from browser extensions in partner platforms (PRB0041933).

  • Fixed an issue where large imports of data from the Microsoft Office 365 connector were not being processed and shown in the Microsoft Office 365 overview (PRB0041951).

  • User IP address logging for Windows authentication is now recorded in the Snow License Manager database entry tblsystemuserlogonhistory.IPAddress (PRB0041954).

  • The Office365 service is now able to handle duplicate data without crashing (PRB00419419).

8.3.3​

Release date: 2018-08-22

Corrections​

  • The risk posed by a security vulnerability found in an external library has been mitigated (PRB0041891)

  • Virtual machines reporting multiple IP addresses, via our Virtual Management Option connectors such as vSphere or Hyper-V, are now mapping correctly to inventoried computers (PRB0041846)

8.3.2​

Release date: 2018-07-05

New​

  • Oracle orders visible directly:The Oracle orders tab has been moved up to the Oracle overview page. Functionally, this page hasn’t changed, displaying a grid of all Oracle orders which can be filtered on column headers such as Order date and Organisation. The tab has been moved higher up in the information hierarchy to reduce the number of clicks needed to obtain Oracle order information. If no orders have been entered in the system, this tab will show a zero-order count.The Add Oracle order function is available in the header menu on the Orders tab, beside the Column selector function and the options menu, which provides export and refresh choices.

  • Security best practices: HTML headers have been updated to align with OWASP best practices, to protect against attacks such as clickjacking and MIME-sniffing.

  • Grid filtering added to search results: The list of hits resulting from a Search for computers or Search for applications can be filtered on column header to quickly refine the number of search hits.

  • Role-based views for Oracle: What Oracle data is visible in Snow License Manager depends on the role of the user currently logged in and whether you have a license for the Oracle Management Option extension. It is now possible to configure and edit the object security and report access in Snow Management and Configuration Center (Snow MACC) to control access to Oracle data. It is possible to configure the visibility of the Enterprise menu and Oracle overview tab according to users’ roles in Snow. Additional views and reports, such Oracle orders and databases are configurable for customers with the Oracle Management Option (OMO) extension.

  • First discovery of an application on a computer and when it was last seen: To better interpret when an application was first seen on a computer, Snow is developing a concept based on the date an application was discovered by our software recognition. This has proven a more reliable method than using the installation date provided by different operating systems.To support the discovered concept, the column First discovered, has been added to the views, Application details/Computers tab, and Computer details/Applications tab. The column Installed has been removed from Application details/Computers tab. The Firstdiscovered column has also been included in reports Blacklisted applications per computer and Blacklisted applications per user along with a new column heading Last discovered- which shows the date when the application was last recognized on a computer by software recognition.

Corrections​

  • The Database editions view under Oracle overview now loads all inventoried and discovered databases correctly for large organizations.

  • Sorting auto-connect rules in Snow Management and Configuration Center, now displays rules correctly in alphanumeric order. When deleting or editing a rule following sort, the correct rule is deleted/edited.

  • When adding a license for an application, the dropdown list of Stock-keeping units (SKUs) now only shows SKUs for licenses.

  • Cosmetic issues with custom reports have been resolved to ensure that columns do not expand beyond the limits of the browser window.

  • When changing the assignment type to User for licenses based on the metric Installations, the warning to delete the license no longer occurs. However, this action requires you to assign the license to a user. By clinking the link Assignment > following the text This assignment type requires you to assign users to the right of the assignment type dropdown, a new pane will appear enabling you to search for users.

  • The number of Underlicensed applications shown in the alert list on the default Snowboard now aligns correctly with the number shown in the Underlicensed applications report .

  • Adding compliance widgets to a Snowboard with other types of widget no longer causes a timeout in large environment.

  • The search hits resulting from a Search for computers and Search for applications with no additional search criteria and Organisation set to the root, now populates correctly, scrolling down through the search list no longer results in blank content.

  • It is now possible to Search for Computers and Search for applications on organizational nodes that are not checked as Legal organisation node in the Snow Management and Configuration Center (Snow MACC).

  • The communication timeout setting for the SQL server to import files and update existing computers with metadata for custom fields can now be configured in Snow License Manager – Web Configurator. The default value is set to 5 minutes.

  • The List all devices feature has been overhauled to ensure that the results grid is displayed correctly.

  • Multiple IPs detected by the Hyper-V SIM connector, which was causing incorrect mapping of VMs to the inventoried computers has been corrected to ensure that VMs and computers are now correctly matched.

8.3.1​

Release date: 2018-06-07

New​

  • ORACLE FUNCTIONALITY CONSOLIDATION: All features and capabilities related to Oracle products have now been consolidated under the Oracle overview page accessible from the Enterprise menu item. Navigation to Oracle functionality has been moved, but the features and capabilities remain unchanged. Minor modifications have been made to the user interface to align the way Oracle data is presented with data presentation in the rest of the product. To facilitate visualization of options and management packs on database instances, information regarding Oracle instances is now presented in a separate tab on the Oracle Database Enterprise Edition view. Details can be viewed by selecting the instance.

  • SEARCH AND ARCHIVE: The Search for applications and Search for computers functions have been simplified to reduce the number of user clicks. As shown in Figure 1, the filtering on Organisation remains unchanged, but only a single default filter is now presented to the user,  enabling search results to be refined on user input application/computer name. Users can select additional filters by selecting the green plus sign to further refine search results, by, for example, selecting BIOS date and domain name (for computer searches) or license required and is bundle for applications. In addition to an improved search, computers can now be archived directly from the search results, by selecting them and choosing Archive computer from the menu. Computers archived in this way will no longer show in the search results.

  • REPORTS DIRECTLY IN OVERVIEW FOR OFFICE 365: A reports tab has been added to the Microsoft Office 365 overview, enabling users to access reports without having to switch to the Reports view.

Corrections​

  • The Show Applications hyperlink is again visible under the Financial info tab for computers with licensed applications installed for which costs have been added.

  • To calculate the license requirement for a SQL server instance deployed on a virtual server, the total number of resources – virtual processors and virtual cores – allocated to the virtual server needs to be determined. The data to calculate the total number of resources available is available under the Hardware tab for the virtual server. The result of multiplying the value for Number of Processors by the value shown for Cores per processor is consistent with the Virtual Processors Count total provided by the Clean Inventory Data Contract (CIDC)

  • SMTP user passwords are now hashed, so that and no longer presented in clear text in the Snow Management and Configuration Center (Snow MACC) .

  • When an application is set for re-harvesting, and is then removed from the Software store, it will no longer be listed for re-harvesting.

  • Object search results no longer truncates the number of hits to 1,000 records – all search results are now displayed.

  • The criteria Assignment Type is now supported in the All Licenses report .

  • The Alert list on the default Snowboard panel no longer causes time out or cannot load – all alerts are now shown, as expected.

  • When an application is installed on a single computer is removed, either through an uninstall or because the computer has been deleted, the license requirement and compliance values for the application are cleared correctly by running the compliance service .

  • It is now possible to view Computers or datacenters details when the compliance service is running – the timeout error “An error occurred on this page!” no longer occurs.

  • In Compliance Summary reports for applications licensed per installation, the value for initial equirement no longer differs from the value for initial requirement shown under the Compliance tab for the application.

  • Customers with a large number of custom fields and system users have been experiencing lengthy run times for system maintenance (Data Update Job) due to how these were being processed. In this release, processing has been optimized, and so these customers will experience a reduction in the time it takes for system maintenance to complete.

8.3​

Release date: 2018-04-12

New​

  • The SaaS overview is a key new addition to the cloud functionality in Snow License Manager. Existing SaaS discovery and metering capabilities provide excellent insight into what SaaS applications are being used within the organization, who is using them, and how much. In this release, Snow License Manager can provide the vital other side of the SaaS picture: matching what’s being used with purchases/subscription assignments and identifying cost. In this release, support is available for the following SaaS providers: Box, Cisco WebEx, DropBox, Google G Suite, Salesforce Sales Cloud, and ZenDesk. For each SaaS subscription purchased within the organization, the SaaS overview page shows the total number of user accounts and the percentage of accounts showing a login within the previous 30 days. The purpose: to provide a starting point for further investigation. SaaS overview enables the user to identify users that have been assigned with a subscription, if they are active, and how much subscriptions cost. Note: the SaaS connector for each SaaS provider needs to be setup and configured in Snow Integration Manager.

  • Oracle-related functionality continues to be developed under the _Oracle overview_page under the Enterprise menu, providing a consolidated view of all Oracle information. To ease the transition for users, Oracle functionality will continue to be available through existing menu items spread across the interface. This duplication will, however be removed in an upcoming release. Additional features in this release include: Oracle overview, Improved filtering, Order tab, Oracle database, Server tab

  • As Office 365 subscriptions include several applications the relationship between a subscription and the applications it covers is one-to-many. To determine compliance, Office 365 applications need to be identified as covered by a subscription, which is based on users with an assigned subscription. Until now, the only way to determine coverage, was to manually assign each application as covered by a given subscription. In this release of Snow License Manager, applications are automatically marked as covered by the subscription, and compliance figures are correct. Note: users need to be linked for this feature to function correctly.

  • Snow License Manager provides deep insight into how Office 365 subscriptions are being consumed, specifically highlighting where a plan is not being used. While identifying unused subscriptions and users that can be moved to cheaper plans is great from a cost-savings perspective, action still needs to be taken in the IT environment – often in another system and sometimes by a completely different user than the Snow License Manager user. To enable actions to be taken in Snow License Manager, customers running Snow Automation Platform will gain access to additional functions – Remove users from subscription and Add users to subscription – on the Microsoft Office 365 pages. Once Snow Automation Platform is configured to poll Snow License Manager it will carry remove and add users as instructed directly in the Office 365 portal. This capability improves security by enabling Snow Automation Platform with Office 365 credentials, removing the need to provide elevated privileges to additional users.

Corrections​

  • Database optimizations have enabled performance improvements in the scheduled compliance service with multiple CIDs. For new Snow License Manager installations, the default for running the compliance service is set to once daily

  • Notifications are now triggered and sent to the configured e-mails depending on the notification settings for:

    • Category =: Computer; When = Update; and Criteria = Vendor
    • Category = License; When = Will Expire; and Criteria = Expires within number of days
    • Category = Agreement; When = Will Expire; and Criteria = Expires within number of days

  • It is now possible to configure when Notifications are sent, and notifications are sent once per pre-configured interval.

  • Step 17 of the Data Update Job – Computer software PVU metrics – no longer fails. In case of failure, the DUJ step is stopped, and an appropriate error message is logged.

  • Users can now delete and edit notifications under the Administration panel – update details, add criteria, and add group.

  • The list of “Will expire” agreements included in the notification e-mail, now only shows expired agreements within the time period pre-selected in the ”Expires within number of days” .

  • A reporting issue, introduced in Snow License Manager 8.2.7, has been resolved, so that “Computers that are not inventoried” is now visible again.

  • System requirements: SMACC 2.0 is required as of Snow License Manager version 8.3

8.2.7​

Release date: 2018-03-07

New​

  • A new report – Microsoft Office 365 users who may be double licensed – has been added.

  • A new report – Microsoft Office 365 E3 or E4 to E1 optimization – has been added.

  • For Microsoft Office 365 subscriptions, for which usage is not measured, N/A now appears in the Activity column on the main user activity view.

  • A new capability – Inventory sources – has been added to the Enterprise and Service Provider Edition of Snow License Manager (SLM).

  • Subscription plans tab in user details have been enhanced by: The addition of a new column – Active last – which displays the number of days (7, 30, 90, 180, 365, more than 365, or no activity) since the user last used a component of their subscription.

  • A new API endpoint for applications per user has been implemented to support export of data to TopDesk.

  • Oracle management option consolidation

Corrections​

  • The Top number of agreements per agreement type widget on the Agreements overview page shows the top 5 agreement types. If several agreement types have the same count (shown in parenthesis) then the first, by alphabetical order will be displayed.

  • When computers that are also devices are deleted or archived, the link between a device and computer will also be broken, and the user will be prompted to delete the device as well.

  • The list of Unassigned Inventoried Software rows in Snow Management and Configuration Center (SMACC) is no longer be truncated, and now shows the complete list of unassigned inventoried software rows.

  • Roles can now be correctly edited in Snow Management and Configuration Center (SMACC) and user records are updated as expected.

  • When creating Custom fields under the Administration panel, the Name field is now restricted to 50 characters and the Description field to 128 characters.

  • The search filter on the Search for applications page has been enhanced to support:%text – shows values that end with ‘text’, ext% – shows values that start with ‘text’, %text% – shows values that contain ‘text’, searching using ‘like’ and inputting ‘text’ without ‘%’ will provide exact match for ‘text’.

8.2.6​

Release date: 2018-02-16

Corrections​

  • Product use rights are now applied correctly when a license is added or edit by searching for it by SKU. In addition, support has added to correctly populate the cross platform and cross edition rights based on the SKU data.

  • Inconsistent license data is no longer causing issues with Office 365 historical data. Processing is now carried our correctly by Office 365 service and data displays as expected.

8.2.5​

Release date: 2018-02-06

New​

  • Assignment tracking enables users to enter meta-data to license assignments, including the date and a text comment where the user can enter a description why the license assignment has been added, changed, or removed. Visualization and management of tracking is available to sys admins under the Administration panel, where a new capability – License assignment tracking – has been added to show the license assignment meta-data and enable tracking to be activated/deactivated.

  • An existing Snow License Manager platform can now be updated to run on SQL Server 2017 (support to install Snow License Manager on SQL 2017 will be included in an upcoming release).

  • The Microsoft Office 365 user activities pane has been simplified to improve visualization of subscription-plan data, providing more granular information about utilization of the applications included. The information shown provides clear starting points for further investigation into potential license re-harvesting and subscription optimization.

  • An additional method for user linking for Microsoft Office 365 has been added to complement the existing AD user discovery and e-mail address imports. A new view, which shows suggestions for users that can be linked in the Office 365, has been introduced and is accessible via the information rail shown when less than 80% of users are linked.

Corrections​

  • Browsing applications under the Software tab in Snow Management and Configuration Center (Snow MACC) no longer throws an error and results shown are as expected.

  • When a new column Application Family is added to the application box under application definitions in Snow MACC, the correct name of the application family is now shown.

  • Users can now input e-mail addresses longer than 20 characters in customer contact information tab in Snow MACC. These e-mail addresses are saved and displayed correctly.

  • When trying to validate an unassigned inventory software row in Snow MACC now columns validated date and validated by are updated with correct value.

  • Enabled setting User must change password at next login for new created account in Snow MACC will trigger the popup box at next login with message ‘’The user’s password must be changed before logging on the first page’’.

  • Error message now correctly describes the problem on import of an invalid MLS file in Snow MACC.

  • Editing a license no longer causes the pre-set maintenance and support dates for the license to be updated.

  • Custom fields created in the web interface with a mandatory value, can be assigned with new value, and now can be modified back to the original value.

  • Administrative task “My Notifications” under the Administration panel now supports multiple email address entries where input data are separated by comma or semicolon.

  • The SKU recognition table has been expanded with the SKUs for several Microsoft Office -365 applications, including Exchange Standard, Visio Client, and Enterprise with CAL.

  • Snow License Manager API users can now navigate correctly to access the Computer tab.

  • The correct number of expiring or expired agreements is presented at Alert list widget on the Snow License Manager Snowboard.

  • All Oracle database servers report now shows the correct value for the total number of cores.

  • Unassigned software rows on the Application tab in SMACC can now be hidden.

  • Devices (inventoried or not) with auto-connect rules are now assigned to the correct Organization node according to the hostname.

  • The message “Changed” is now shown in the Action log file when a custom field has been edited in Snow License Manager.

  • Organization restrictions are applied as expected to sites (legal entities), so that it is no longer possible to assign licenses to other sites with same name strings.

  • Stability improvement for Office365 connector

8.2.4​

Release date: 2017-12-14

New​

  • Additional information about the Microsoft Office 365 Connector has been added to the Microsoft Office 365 view (under the Cloud tab). To find out more about setting up the connector or linking user, select Learn more… under the appropriate alert.

  • To visualize Office 365 user activity, inventoried users in SLM need to be linked to their corresponding user profile extracted by the Microsoft Office 365 Connector. If the number of linked users is below 80%, an alert now shows on the Microsoft Office 365 view. This alert panel provides information about how linking can be achieved.

  • Snow License Manager now provides support in the Graphical User Interface (GUI) for Hungarian, Japanese, Polish, and Russian language versions. Support for these languages in reports will come in a later release.

  • The detail on the All Oracle orders report has been improved through the addition of new columnselector fields: CSI, License cost(currency), License type, Metric*, Period type, Product*, Product type, Quantity*, Support cost (currency), and Type (where * indicates default columns for the report). In the same report, calculation of the values shown in the columns for License cost (currency), Support cost (currency), and Total cost (currency) has been modified so that the cost per Oracle order row is displayed, and not the cost for the entire Oracle order.

  • A new column, Cost(currency), has been added to the Subscription plans tab of the user details page. The values displayed in this column show the current monthly cost for the subscription.

  • The search for computers function has been refactored to improve performance

Corrections​

  • All computers report now shows the expected value in the Status column when Italian is the pre-selected language

  • Font issues arising when inputting data in the Description tab of an Agreement have been corrected. Users can input text that is longer than input window, data is saved correctly, displayed with the right font, and a scrollbar has been added for improved visibility.

  • Performance improvements have been made to the Datacenters and clusters view as well as Computer detail pages, reducing the time to load these pages and underlying tabs.

  • Office 365 users are now listed correctly on the view for each subscription plan.

  • The last data import timestamp, shown in the bottom right-hand corner of the Microsoft Office 365 view, shows the date and time of the most recent import from the Office 365 Connector.

  • The compliance calculation error introduced in SLM 8.2.2 has now been fixed, the licensing service no longer stops due to a time error.

8.2.3​

Release date: 2017-11-17

Corrections​

  • Manual connection between Agreements and computers that users have added to the system will not be lost when the DUJ runs

  • The new licensing rules that Microsoft added for Windows Sever 2016 will no longer apply to processor metric when calculating the license requirements

8.2.2​

Release date: 2017-10-31

New​

  • A new tab – Subscription plan – has been added to the User details view, which displays all Office 365 subscriptions assigned to the user.

  • The Compliance calculator can be configured to run in parallel batches, which requires additional memory allocation, but can significantly improve performance (see Compliance Calculation Engine for more information) (PRB0040132).

  • A new license type ‘Limited Use Other’ has been added to Oracle orders to enable the addition of licenses with non-standard conditions (applicable to Oracle Management Option customers).

  • Enhanced the Oracle Server Worksheet (OSW) by:

    • Adding a new field ‘Datacenter name’, to show the datacenter a server resides in, where applicable, and is blank otherwise.
    • Enabling computer custom fields to be shown.

  • Enhanced compliance summary reports (standard and vendor specific) by:

    • Adding a new column ‘Total licenses’ as a default in the report, which displays the number of valid licenses (licenses purchased that are not incomplete nor expired).
    • Displaying the ‘Available licenses’ column by default.
    • Adding a new field ‘Active upgrade rights’, which shows the quantity of licenses with upgrade rights based on an active maintenance period. Shown in the Microsoft compliance summary report by default and as a column selector for all other compliance Summary reports.

  • The performance of the License tracking per computer and Unused applications per computer reports has been improved for environments with over 40,000 units.

  • A timestamp has been added to the Office 365 pages indicating the last time the Office 365 Connector updated the data.

  • Enhanced License assignment search for licenses using the Computer/DCC assignment type:

Corrections​

  • By default, search results are filtered on the use rights (such as upgrade, downgrade, cross edition, and cross platform) that have been added to the license. A new checkbox ignore use rights under More options enables the user to disable this behavior.

  • Using the new checkbox, running Show only machines requiring a license will result in a list of all machines that require a license, not just the specific version and edition of the license

  • Removing properties associated with an Object now works as expected – the incorrect error window no longer pops up (PRB0040188)

  • Making changes to several fields on the tabs within the edit license page no longer unchecks the Downgrade rights checkbox on the Purchase tab (PRB0040344, PRB0040290)

  • Microsoft designates unrenewed Office 365 subscriptions as valid for a grace period (typically 30 days), during which users can continue to access the services included in the subscription. Snow License Manager includes expired subscriptions in the quantities Available and Total shown on the Microsoft Office 365 subscriptions page. To show the number of unrenewed subscriptions for each plan, a new column, Expiring, has been added (PRB0040895)

  • Performance of the organization auto-allocation rules in the Data Update Job has been improved for environments with complex organization trees (PRB0040510).

  • Clicking the View Data link on the Most common computer manufacturers widget now navigates to the correct report (PRB0040282).

  • The compliance calculation of Licenses using a Custom Compare Value metric will now move any surplus licenses to the highest version applicable (PRB0040155).

  • Pressing ‘Enter’ twice on edit license no longer deletes the license, the interface now prompts the user to save the license (PRB0040068).

  • The field Processors has been renamed to Host processors and Processor cores to Total cores (PRB0040407).

  • The auto-connect rule According to used computer, now assigns users to the organizational unit of the last non-server (laptop/desktop) they logged onto. Users that have only signed on to servers will be assigned to the root node of the organization tree (PRB0040683).

  • The time it takes to load the User details page has been reduced across all environments – this improvement will be notable when viewing users with many related applications or licenses.

  • The Applications tab of the application family page no longer shows one row for the number of Installations and one for the number of Installations (VM), these values are now shown in a single row

  • The time it takes for the Stock-keeping unit (SKU) drop-down menu on the edit license page to load has been reduced significantly (PRB0040689).

  • Changes made to the metric of an application prior to license import and inventory, will persist after the Data Update Job is run (PRB0040679).

  • Missing mobile device data due to an incompatibility with Snow Inventory 5 has been rectified so that device information now displays correctly in Snow License Manager (PRB0040814, PRB0040677).

  • The Invoice reference field is no longer overridden when multi-editing computers (PRB0040470).

  • When multiple versions of an application are installed on a machine, and the setting “Allow simultaneous multiple versions” is enabled, the license requirement now correctly applies to the highest version installed and is deducted from any lower versions (PRB0040301).

  • The Compliance overview per organization report now correctly shows licenses based on upgrade rights when no installation of the top-level application exists in the estate (PRB0040376).

  • All computers with the CentOS or Debian operating system are now flagged as servers (PRB0040497).

  • Application of software-recognition rules now supports weekly processing of Snow Inventory data (PRB0040830).

  • The information displayed by the Computer types graph, the widget that can be added to a Snowboard, and the widget on the Computers overview page is now consistent (PRB0040704).

  • For environments with devices, the time to group device applications during the Data Update Job has been reduced (PRB0040835).

  • User logins to multiple computers for computers residing in different Snow Inventory sites are no longer consolidated to a single computer, they are now shown on the computer where the login occurred (PRB0040893).

  • The time to update users in the Data Update Job when deletion of quarantined user is enabled has been reduced. This improvement is more notable as the number of users being deleted rises (PRB0040890).

  • CIDC report now exports correctly (PRB0040906).

  • The Most Frequent Manufacturers widget on the Partner Overview page no longer times out (PRB0040897).

  • Computer details page now opens correctly when fields displayed on the page contain special characters (PRB0040797).

  • Active Directory user data now transfers from Snow Inventory 5 correctly (PRB0040695).

  • The AD group field on the Software Store tab now supports group identifiers with up to 64 characters (PRB0040915).

  • Minutes have been added to date/time fields in reports (PRB0040185).

  • Virtual Machines on the Virtual Machine tab of the Datacenters and Clusters details page now correctly displays the machine’s operating system and not that of the host (PRB0040873).

  • Saving an application with the Downgrade rights path setting specified no longer causes the Downgrade rights path to be reset to All (PRB0040217).

  • The violation of primary key error occurring in the Data Update Job due to processing of pre-recognized software from Snow Inventory no longer occurs (PRB0040998).

  • Users with multiple Office 365 accounts with the same Full name no longer cause the Office 365 service to crash (PRB0041050).

  • Agreements with a valid agreement period are no longer showing as expired when a previous (older) agreement period has been added after the valid period (PRB0041021).

8.2.1​

Release date: 2017-10-03

New​

  • Used applications breakdown (count) widget on pages Application Overview and License Overview, as well as the Used applications breakdown report are no longer empty; they now hold the available application usage information

8.2​

Release date: 2017-09-27

New​

  • Cloud server discovery provides overview and detailed information on the cloud servers running in an IaaS estate that have not been inventoried

  • IaaS application discovery provides an overview and details of the applications installed on cloud server

  • Private versus public Cloud comparison provides overview and detailed information on the use of virtual servers and applications in the on-premise environment compared with the servers and applications in the cloud environmen

  • SaaS usage provides insight into what SaaS-based applications are in use from the corporate network – what computers they are being used on, and by which users

  • SaaS metering provides insight into the first and most recent use of a cloud application for each user, as well as the total number of days an application has been in use

  • Requirement calculation now takes the minimum cores per processor rule as well as the minimum cores per server rule

  • Windows Server Standard VM use rights calculation has been changed to match the new “two virtual machines per fully licensed host” rule

  • DCC assignment has been disabled for Windows Server Standard 2016 due to the VM use rights rule change. License assignments to hosts is still available

Corrections​

  • Create or edit Custom field now supports Multi select option to be selected and saved (PRB0040706)

  • Existing application search page is refactored – 1000 rows limitation is removed, performance and security are improved

  • Data information fetched by SIM connector for O365 are processed and shown in SLM, errors are not created anymore when Office365Service is running (PRB0040883)

8.1.2​

Release date: 2017-08-02

New​

  • Improvement scalability with Automation Platform

  • The SLM about page will only show the SQL database instance name if the user has the administrator role

Corrections​

  • Application metadata import no longer fails if the application name contains characters not supported by XML

  • Power state now has correct value under Physical and virtual servers per datacenter report for the virtual machines where we have the Power state

  • Computers with duplicate rows in SnowInventory database will be correctly removed after deletion in Snow License Manager

  • Downloaded Update existing computers import template from Snow License Manager is no longer corrupted, can now be updated and imported in Snow License Manager

  • Error no longer occurs when running Refresh Alerts Procedure

  • Add License now supports a decimal value for SupportCost field for pre-selected German language in Snow License Manager

  • Error no longer occurs when trying to validate an unassigned inventory software row in Snow Management and Configuration Centre (SMaCC)

  • Error no longer occurs when a user wants to hide selected unassigned rows on application definition tab in Snow Management and Configuration Centre (SMaCC)

  • Customer contact email now supports more than 120 characters

  • The Application Family Name column in the Applications box under Application definitions in Snow Management and Configuration Centre (SMaCC) is now correctly populated

  • Enhance the error message when adding the custom field that has the same name and category as an existing custom field

  • Add/delete notification, delete custom field and add/remove application from Black list and White list now correctly logs an entry in the Action log

8.1.1​

Release date: 2017-06-15

New​

  • Compliance reports are now generated with deeper granularity of information, including how licenses have been allocated and used, what Product Use Rights (PURs) apply, and how the compliance value has been achieved: A. Standard reports (License compliance summary, License compliance per organization, Potential software cost savings)                 B. Microsoft (Potential software cost savings, Compliance summary, Compliance summary by application family) C. Adobe (Potential software cost savings, Compliance Summary, Compliance summary by application family) D. IBM (Compliance summary)                                           E. Red Hat (Red Hat Compliance Summary)

  • A new Office 365 Snowboard widget Microsoft Office 365 user subscriptions activity of type Summaries is available to show a detailed breakdown of Office 365 subscriptions. The widget shows how many active compared to inactive users. Users are inactive if they have no activity, no recent activity, or no recent application activity. This view can be filtered by subscription plan by using the field “Filter by Subscription plan”.

  • On the Office 365 user tab with an activity filter selected, only the columns relevant to the selected filter are now shown.

  • Alerts are now created for applications that are nearing End of Life, End of Support, or End of Extended support data. These alerts are displayed in the alert list on the default Snowboard, as well as on relevant overview pages.

  • A new column is available for the All applications report to highlight applications that are nearing End of Life, End of Support, or End of Extended support data.

Corrections​

  • For a given server, the number of Oracle database instances listed under the Oracle tab now matches the number of databases listed in the All Oracle Databases per server report

  • The Application per computer report now shows the expected results when the user selects Application Type as a search criteria

  • Error no longer occurs when moving an organization node, following the saving of a report with multiple organizations that includes organizational restrictions

  • Compliance no longer fails due to timeout errors for SQL commands

  • Generating CIDC reports now supports Snow Inventory 5 data structure

  • The All computers report is now correctly populated when Purchase date, has no value is selected as a search criteria

  • Alerts list now manages expired agreements, as expected, showing only agreements with an expired period (no longer shows agreements that are active)

  • Performance improvement to DUJ step CORE_FACTORS_COMPUTERS_UPDATE Note: This improvement will log the CID value as NULL for DUJ procedure step CORE_FACTORS_COMPUTERS_UPDATE in tblJobLog which is expected behavior

  • Issues related to memory leaks and releasing of memory following compliance calculations for customers with large organizational structures have been fixed

  • Editing sub-agreements of a master agreement now redirects to the correct reference link for the sub-agreement

  • KNOWN ISSUE – Upgrade from SLM 8.1 to SLM 8.1.1 will trigger an application error in SLM Web Error log, however this doesn’t affect the Web application functionality. An automatic workaround will force IIS to restart the Web application

  • KNOWN ISSUE – Custom compare value metric using a custom field for compliance results in incorrect compliance calculation. The suggested workaround is to assign more than one custom field.

8.1​

Release date: 2017-05-16

New​

  • Office 365 Subscription management

    • Subscription-plan trackingSubscription-plan tracking
    • Track utilization of existing subscription plans
    • Track subscription-plan changes overtime

  • Usage reporting on subscription-plan level. Usage reports that enable Snow customers to determine whether their subscription plan levels are optimized to match their business needs

  • Cost Management. Trend data reports showing investment cost over time, supporting good cost management and accurate forecasting

  • Single pane of glass. Visibility and management capabilities for Office 365

  • New Snowboard widget. To simplify the reporting provided in this release, Snow License Manager includes a new graphical interface widget.

8.0.11​

Release date: 2017-04-20

New​

  • The SLM database has been enhanced to provide support for new features that will be available in future releases of Snow License Manager. Specifically, the enhancement will make End of Life/End of Support/End of Extended support data available in SLM8

  • The standard report ’’Discovered Oracle database installations ’’ now shows inventoried computers on which an Oracle database may be installed that are not managed by the Oracle Management Option (OMO)

Corrections​

  • Devices tab now shows all devices irrespective of the license metric – devices or users – for TSapplications

  • A group or bundle will now be flagged as virtual, if any or all of its components have the VT-prefix

  • All available metering information for all applications is now transferred to SLM Note: Inventory 5.1.4 is required for this solution to be applicable

  • The Microsoft SQL-Server hardware comparison report (depending on metric used) now shows licensed applications with the correct values for upgrade rights/downgrade rights and processors/processor-core metrics

  • Navigating to the application family from the application view, no longer times-out for customers with large organizational structures

  • Oracle data is now processed and presented correctly in Snow License Manager when multiple data sources are connected with the same CID

  • SRS rules containing brackets can be used in both normal and Operating System (OS) software rows

  • VM count in datacenter view is now correct – duplicates are no longer being counted for hosts and VMs that have different organization settings, and for hosts and VMs connected to different organizational nodes

  • Computer import is now successful for SLM databases (SnowLicenseManager or Inventory DB) with a different collation to the SQL server

  • Processing information for users logged in to several computers that belong to different sites no longer results in duplicate user entries in SLM

8.0.10​

Release date: 2017-04-06

New​

  • The SLM Web API has been enhanced to support new features in upcoming releases of Snow License Manager. New tables have been added to the SnowLicenseManager database as part of the groundwork for new features.

Corrections​

  • Performance enhancements have been added to the step in the DUJ which calculates the number of concurrent users for software licensed based on this metric

  • Performance enhancements have been added to the step in the DUJ which refreshes alert messages.The time to complete this step in the DUJ was primarily affecting partner environments with multiple customers and System Users

  • The DUJ core factor for Opteron processors is now calculated correctly, even with limited inventory data

  • The core factor calculation for all physical computers has been improved so that core factors should now show up on the Oracle Server Worksheet (OSW) report

  • Import file and updating existing computers with metadata for custom fields no longer fails with timeout to SQL server

8.0.09​

Release date: 2017-01-23

New​

  • Running compliance service should not raise timeout errors

  • Missing headers in scheduled custom report export files are now visible

  • The data update job no longer throws an error when user deletion settings in Quarantine Managementare active

  • Default connection to the SLM database in Snow Management and Configuration Centre (SMaCC) is now editable in SMaCC

  • Metering information for all applications is now transferred over to SLM, when metering view in Inventory 3 and Inventory 5 can provide this information

  • Manual resetting of computers/users that are assigned to non-existent organization checksums following an edit on the organization node is no longer required

8.0.08​

Release date: 2016-12-12

New​

  • Additional User properties available in the Computers Web API: Added MostFrequentUserId property to help identify a user’s primary devices

Corrections​

  • When assigning a user to an organizational unit, the user’s most recent login should always take precedence. This is now the case, even if users log on to a device that is outside of their own domain,in another organization or business unit, for example

  • System users can no longer view archived computers without the correct organization access

  • Right-clicking unassigned software rows in Snow Management and Configuration Center (SMACC) and selecting hide no longer raises the “specified cast is not valid” error and now hides the selected row

  • When the license metric for an application is set to be concurrent users/devices, this setting needs to be manually input in SLM, otherwise the data update job (DUJ) fails. The manual setting is no longer required

  • The new installations alert for all computers across the entire organization no longer fires for users with limited organizational access

  • Unassigned software rows in Snow Management and Configuration Center (SMACC) are no longer empty; they now hold the available information

  • Importing computer metadata from .csv files no longer fails if the organizational unit the computer is assigned to doesn’t exist prior to the import

8.0.07​

Release date: 2016-11-15

New​

  • Additional customer properties available in the WEB API: ComputerAbstract contract (Added OrgChecksum property, Added HypervisorName property); Computer contract (Added OrgChecksum property)

  • Additional user properties available in the WEB API: UserAbstract contract (Added OrgChecksum property); Users (Added OrgChecksum property)

  • Additional application properties available in the WEB API: ApplicationAbstract contract(Added ManufacturerId property, Added FamilyId property, Added FamilyName property); Applications contract ( Added ManufacturerId property, Added Allocation (compliance per organization) property; ApplicationUsage contract (Added ApplicationFamilyId property, Added ApplicationFamilyName property)

  •  Additional virtual machine properties available in the Web API: VirtualMachineAbstract contract (Added VirtualMachineId property, Added PowerState property)

8.0.06​

Release date: 2016-11-08

Corrections​

  • Fixed an issue where Oracle Processor Core factor was not assigned to inventoried machines with missing CPU data

  • Performance improvement when updating computer’s custom field via web import

  • Fixed an issue for data discrepancies in License Entitlement report

  • Fixed an issue where custom reports criterias were caching incorrectly in an Internet Explorer browser

  • Fixed an issue where alert for Blacklisted applications was displayed in the Snow Board even though the Blacklisted applications were removed from computers

  • Fixed an issue where Object import fails if Username field is mapped

  • Fixed an issue where imported Organization structure from ActiveDirectory in Snow Management and Configuration Center was incorrect or incomplete

  • Fixed an issue where imported agreements in Snow Management and Configuration Center were not linked to master agreement

  • Fixed an issue where computer details for archived computers from an older version of Snow License Manager could not be viewed in Archived computers report

  • Fixed an issue where compliance service failed due to timeout to an SQL database

  • Fixed an issue where computers moved to another Company node were not calculated and displayed correctly in the ‘Inventoried computers per month’ widget

  • Fixed an issue where compliance calculation failed for a license assigned to a subnode which is not legal while the main node is legal

  • Fixed an issue where compliance calculation failed for some license purchases with supported VM user rights

  • Fixed an issue where Datacenter/computer details page failed when one application name was returned twice, due to two different blacklisted application criteria

  • Fixed the default value for setting “DCC_AUTODISCONNECT_DAYS”, it is set to ‘365’

8.0.05​

Release date: 2016-09-27

New​

  • Enhancement of user licenses. Licenses with assignment type “Users” (i.e. named user metric) now allows purchase quantity to be set.

  • Support for Inventory 5. Snow License Manager Data Update Job now supports integration with the Inventory 5 server

Corrections​

  • Fixed an issue where Snow Management and Configuration Center in some cases could not be started after upgrading to the previous version. Snow Management and Configuration Center will now always be installed according to system variable %PROGRAM FILES%.

  • Fixed an issue where ESX hosts were not picked by the quarantine management after the hosts had been removed from cluster and no longer reported in.

  • Fixed an issue where ”Unassigned Inventoried Software” rows in Snow Management and Configuration Center were not displayed correctly.

  • Fixed an issue where the drop in license count was not reflected following a license upgrade import

8.0.04​

Release date: 2016-09-07

New​

  • Audit login in Snow management and Configuration center. The audit log keeps track of events related to Snow License Manager user accounts. The information can be exported to provide Security teams with information about changes on the privilege level of Snow License Manager system user accounts.

Corrections​

  • Fixed an issue with the “Application Manufacturer” search criteria in system reports, when used and empty result-set was displayed

  • Fixed an issue where the License import incorrectly flagged licenses as incomplete although having mapped maintenance including upgrade rights but no maintenance date was set

  • Fixed an issue where import of licenses failed when having ‘Subscription valid from’ column was set, but ‘Purchase date’ column was left empty

  • Fixed an issue where users with correct access rights could not see the ‘Not inventoried computers in Active Directory’ alerts

  • Fixed an issue when configuring Snow License Manager website to use Windows Authentication causes a login window to be displayed when the session times out

  • Fixed an issue where license downgrade rights were disabled when Licenses were imported based on SKU number

  • Removed the result limitation when searching for computers

  • Fixed an issue where a discrepancy could occur in the total amount of computers shown between “List all computers” view and the “All computers” report

  • Fixed an issue where adding licenses based on SKU sometimes failed with an error

  • Fixed an issue in the GUI where the alert list was rendered too close to the Applications, Computers and Users overview

  • Fixed an issue where custom fields were not populated correctly during an Agreement Import containing custom data

  • Fixed an issue where the compliance calculation was incorrect, when licenses have been removed for applications no longer installed on any computer

  • Fixed an issue where Application blacklisted/whitelisted result tab crashed the browser for a broad search criteria

8.0.03​

Release date: 2016-08-10

New​

  • Information regarding the platform’s license key status is now displayed on the “About” page

  • New setting “MOSTFREQUENTUSER_USELOGINPERIOD” added. When active the mostfrequent users will be calculated on last logon dates within the login history period, with a fallback on historical data if there are no dates within the timeframe for a specific user

  • Unused menu items on the administration overview in service provider edition platforms have been removed

  • Upgraded and improved the implementation of the anti-cross site scripting library

  • Improved encoding of list parameters in all pages

Corrections​

  • Fixed a security vulnerability where certain JavaScripts were vulnerable to manipulation

  • Fixed a security vulnerability in the Computer import where users could potentially insert incorrect data into the system

  • Fixed a security vulnerability in the system user lock out mechanism for Snow License Manager User interface

  • Fixed an issue where virtual machines in a vCenter disaster recovery situation were not displayed on both physical hosts in the datacenters

  • Fixed an issue where organization restrictions were not applied correctly when searching for and listing all licenses

  • Fixed an issue where a system user could see some alerts and their corresponding reports without the correct access rights

  • Fixed an issue where organization restrictions were not applied for some Snowboard widgets

  • Fixed an issue where adding an application family in Snow Management and Configuration center threw an error

  • Fixed an issue with incorrect calculations for cost in the computer overview when using a currency other than the base currency

  • Fixed an issue where the email field in the users information tab under user details were not clickable

  • Fixed an issue in the data update job where some TS- applications were incorrectly removed regardless of usage when ‘suppress local copy’ settings were enabled

  • Fixed an issue that occurred when adding an application blacklist criteria when no other criteria already existed

  • Fixed a number of role access controls to enable or disable more pages and functions within the Snow License Manager User interface

  • Fixed an issue that sometimes occurred when upgrading from version 7 of Snow License Manger due to duplicates in the system user alerts table

  • Fixed an issue where the compliance engine failed with an error after upgrading from version 5.1 of Snow License Manager

8.0.02​

Release date: 2016-07-13

New​

  • Performance improvements for the Application and Datacenter and Cluster detail pages

  • Templates for all imports are now available on the Import page in the web user interface

  • Web User Guide is now available in German, Spanish and French

  • Added the possibility to update Software Store settings for applications via import of application metadata

  • Enhanced compatibility with Microsoft SQL Server 2016

Corrections​

  • Fixed a security vulnerability that could make the web interface unresponsive if used by a malicious user

  • Fixed a security vulnerability in the file manager where under specific circumstances it was possible to download unintended files

  • Fixed a security vulnerability in Object, Agreements and Licenses import (Organization Separator) where users could potentially insert incorrect data into the system

  • Fixed an issue where the “Installed” date column was missing in the Computer tab under Application details page

  • Fixed an issue with the login timeout handling which caused a pop-up to appear when a timeout occurred

  • Fixed an issue where the “Last Logged On user” criteria in the reports “All devices”, “All mobile devices”, “Substandard computers” and “All computers” did not return all data

  • Fixed an issue where summations in the License compliance summary report were missing when exporting to “xls” and “xlsx” file formats

  • Fixed an issue where the License compliance summary report did not consider the organizational restrictions

  • Fixed an issue where search for computers in the Computer Assignment tab under the edit license page did not return virtual machines without hosts

  • Fixed an issue where the “Devices” tab on the application details page was not displayed in some scenarios

  • Fixed an issue where clicking in the alert list for blacklisted applications for mobile devices returned a “page not found” error

8.0.01​

Release date: 2016-06-13

New​

  • Details for inventoried and non-inventoried virtual machines are now displayed in the information box on the Datacenter detail page (F7225)

  • Improvements and corrections in the layout and display of Snow License Manager web interface for Internet Explorer 9, 10, 11 and Edge (F7222)

Corrections​

  • Fixed an issue where in certain circumstances the compliance service is queued and stuck when triggered from the web UI (D7282)

  • Fixed an issue when having a surplus of licenses that are transferred via upgrade rights to an application with a higher version, and the application has no consumers (no installations or users) and the license has assignment type organization with upgrade rights and auto allocation on, then the transfer toggle in the application details did not show the surplus transfer (D7190)

  • Corrections for displayed compliance percentage and risk in the Application family page (D7281, D7267)

  • Fixed an issue when migrating certain site licenses from Snow License Manager 7 to 8

  • Improved the way long organization nodes are displayed in the Search field (D7210)

  • Fixed an issue in compliance for users when using the “all computer” and “all primary” user settings (D7266)

  • Fixed an issue where the web API was not accessible by default (D7227)

  • Fixed an issue where the reports “All Licenses” and “Red Hat Subscriptions” were missing the content for the non-default column “reason for invalid assignments” when exported or scheduled (D7166, D7049)

  • Fixed an issue where the report “Computers per operating system” was showing the column “Status” as 0 or 1 instead of Active or Quarantined (D7218)

  • Fixed an issue where certain columns was duplicated in the “All applications” and “All agreements” reports (D7048)

8.0​

Release date: 2016-05-16

Flexera does not own the third party trademarks, software, products, or tools (collectively, the "Third Party Products") referenced herein. Third Party Product updates, including user interface updates, may not be reflected in this content.