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Snow Integration Manager 6

Here you can find the release notes for Snow Integration Manager 6. You can find the old release notes on the Snow Globe.

6.6.0 latest​

Release date: 2024-11-06

New​

SAM Connectors
Filtering functionality in Tanium connector
We have introduced a new functionality in the Tanium connector, enabling users to pull the inventory data from Tanium REST APIs using pre-configured custom views. This enhancement offers greater flexibility and customization in filtering data, allowing you to tailor the data retrieval process to your specific needs.

Enhancements​

HCL BigFix connector: Proxy support integration

  • Proxy support is integrated into the connector for a secure communication. The proxy settings can be easily configured and managed from the Proxy Profiles tab in Snow Integration Manager.

MS Intune connector: Performance and consistency improvements

  • The Microsoft Intune connector now leverages the Microsoft Graph Report APIs for inventory retrieval, offering significant improvements in the following areas:
    • Enhanced Retry Policy: Implemented an exponential backoff strategy for more robust and reliable data retrieval.
    • Optimized Data Aggregation: Data aggregation time has been significantly reduced for faster performance.
    • Seamless Data Retrieval: No application loss during data retrieval process. (04792808)

Cisco WebEx connector: Migration to REST APIs

  • Following Cisco's announcement regarding the deprecation of WebEx Meetings XML APIs and the transition to REST APIs, we have updated the Cisco WebEx connector to support the new REST APIs.

Important: As a result of this change, customers will need to reconfigure their Cisco WebEx connector. Detailed instructions for the configuration process can be found in the updated connector user guide.

Corrections​

  • Microsoft Intune connector: Addressed an issue where the connector did not save the last successful aggregation date in the registry, potentially causing missing inventory data during subsequent scheduled aggregations.

6.5.1​

Release date: 2024-10-14

Enhancements​

Enhanced Aggregation History in Snow Integration Manager (SIM)

  • The Aggregation History tab in SIM now features two additional status types: Completed with Warnings and Completed with Errors. This enhancement boosts productivity by enabling users to take prompt actions based on the integration status of their data. It also helps maintain licensing compliance by identifying potential gaps during data imports, allowing for a quick resolution. (SNOW-I-2209)

Active Directory Discovery connector: Better insights into aggregation status and issues

  • The connector now provides enhanced error tracking and visibility during the data aggregation. Any errors or warnings encountered are captured and displayed under the Aggregation History tab, allowing for smooth monitoring and troubleshooting.

Active Directory Discovery connector: Enhanced aggregation process

  • The connector now ensures that the export of devices and users is complete before marking the aggregation process as done. This enhancement addresses the scenario where, previously during manual aggregation, the UI dialog had indicated the aggregation process complete while still exporting the files.

Active Directory Discovery connector: Enhanced configuration and user experience

  • Renamed the Name in connector configuration setting to Site Name for clarity and data source identification.
  • Updated the Config Name property in the snowpack to reflect the connector instance name.

Active Directory Discovery connector: Enhanced logging mechanism about file export timestamps

  • Improved the logging mechanism to provide users with clearer insights into the selected data export type and detailed timestamps for when the file export starts and completes.

Active Directory Discovery connector: Enhanced logging mechanism about user and device objects

  • The logging mechanism is enhanced to provide more accurate and detailed tracking of object groups where users and devices are being aggregated.

Corrections​

  • Active Directory Discovery connector: Performance issues that caused slow aggregation times and excessive generation of snowpack files have been resolved, improving the connector’s overall efficiency. (04794662)

  • Active Directory Discovery connector: The version property in discovery snowpacks now accurately reports the Snow Integration Manager (SIM) version, improving traceability and data source identification.

6.5.0​

Release date: 2024-09-12

New​

Discovery Connectors
Migration of MS AD Discovery functionality to SIM
The existing functionality for discovering Active Directory users and computers in Snow Inventory and Snow Extender has been migrated to Snow Integration Manager as an independent connector. This new connector offers several benefits to our customers and partners:

  • Flexible scheduling: The connector enables flexible scheduling of AD Discovery and allows multiple connectors to be scheduled at different time slots, similar to other SIM connectors.
  • Comprehensive service health information: The connector provides detailed information on the service's health, including its operational status, last start date, next start date, and success rate.
  • Efficient handling of multiple ADs: The connector supports the management of multiple Active Directories, allowing you to configure separate connectors for each domain.
  • Independent connector testing: You can now test the connectors independently, improving troubleshooting and configuration processes.
  • Customizable filtering: The connector offers you the flexibility to include or exclude users and devices during data import.
    Snow Ideas: (SNOW-I-1217, SNOW-I-702, SNOW-I-957, SNOW-I-1653)
warning

When migrating your existing Microsoft Active Directory (MS AD) configuration from Snow Inventory and Snow Extender to the new MS AD connector in SIM, ensure that you use the same configuration settings. This will help prevent any potential issues, such as data duplication.

Refer to the connector user guide for detailed instructions on how to set up the connector to align with your existing configurations.

Enhancements​

Code signing added

  • Code signing has been implemented for the MSI installer and all associated executables, including the Service, Configuration GUI, and Tray applications. This enhances security by verifying the integrity and authenticity of the software components. (04778165)

BMC Discovery connector: Enhanced filtering criteria section in user guide

  • We have improved the Filtering and the Attribute names sections in the user guide to provide more comprehensive details. These enhancements aim to assist users in effectively defining the filtering criteria within the Connector Configuration window of the UI. (SNOW-I-2226)

HCL BigFix connector: End of support provided for deprecated ILMT API endpoints

  • Due to IBM’s announcement regarding the deprecation of BigFix ILMT V2 APIs, the BigFix connector for Snow Integration Manager has been updated.
    • Deprecated API endpoints have been replaced with new V2 alternatives, including Computers V2, License Usage V2, and Software Instance V2.
    • Additionally, resolved an issue related to software inventory reporting within the connector.
note

For more details on the deprecation information, refer to IBM Documentation.

warning

The connector now requires a minimum supported ILMT version of 9.2.24. For more information on the supported versions of this connector, refer to the Compatibility Matrix document in Snow Docs.

Ivanti Endpoint Manager connector: Retrieval of Linux OS information

  • The query for fetching the Operating System details has been updated to support Linux OS, improving software recognition and license compliance across different platforms. (04776863)

Microsoft Hyper-V connector: Retrieval of High availability (HA) settings at the data-center level

  • To enhance visibility and license compliance, the connector is now able to retrieve the High Availability (HA) status when this is enabled at the data-center level. (SNOW-I-1783)

Google Workspace connector: Proxy support integration

  • Proxy support is integrated into the connector for a secure communication. The proxy settings can be easily configured and managed from the Proxy Profiles tab in Snow Integration Manager. (SNOW-I-2148)

Salesforce Sales Cloud connector: Retrieval of unique Account type ID

  • We have introduced the retrieval of a unique account type id for each Salesforce connector. This will ensure that data from different Salesforce connectors are not grouped together in Snow Atlas UI, providing better oversight and compliance. (04783627)

Corrections​

  • Microsoft Azure Discovery connector: The connector now supports data collection from multi-page virtual machine endpoint, ensuring more comprehensive and accurate data retrieval. (04787151)

  • Microsoft Azure AD Discovery connector: The retry mechanism has been enhanced to comply with the Retry-After header included in the HTTP 422 response codes. This will ensure an efficient and reliable process of connection retries and data retrieval. (04784093, 04779038)

  • Amazon AWS Discovery connector: AWS instances lacking hostnames will now be excluded by the connector prior to ingestion into Snow Atlas or Snow Inventory Server. This change minimizes the volume of raw data reaching Snow Atlas and Snow Inventory Server, thereby enhancing the processing efficiency and reducing data transmission sizes.

  • ServiceNow Catalog connector: Computer hardware model entries with empty Model and Name fields in the SLM APIs will now be excluded from transmission to the ServiceNow CMDB, ensuring only valid and complete data is imported.

  • BMC Helix ITSM connector: Resolved an issue that causes duplicates of user data when a user owns multiple devices. The fix ensures an accurate and unique user information in BMC Helix CMDB.

  • HCL BigFix connector: The connector now accurately pairs product and component names with their corresponding version fields when retrieving data from software instances API endpoints. This improves recognition and ensures more accurate compliance calculations. (04772998)

  • HCL BigFix connector: The Content-Type header has been updated to application/json for connections to the IBM BigFix API, in alignment with the latest patch release changes. (04788269, 04789461)

  • Zoom connector: The user guide has been updated to include the newly added granular scopes required for data retrieval, in addition to the updated authentication procedure of the Zoom app, providing better guidance for setup and configuration. (04785549)

6.4.0​

Release date: 2024-06-19

New​

SAM Connectors
New connector for integration with Tanium
We are excited to announce the availability of a new connector in SIM, empowering SAM personas to gain full advantage of the following features within SAM on-prem and SAM on Snow Atlas:

  • Gain visibility of software and hardware assets.

  • Mapping of applications to devices and users.

  • Improve productivity with automated insights.​

  • Identify unallocated and unused licenses.​

  • Pay only for what you need and use​.

  • Identify applications that are EOL/EOS, that should be removed or upgraded.

Enhancements​

Improved security against possible DLL hijacking attacks

  • To mitigate the potential Dynamic Link Library (DLL) hijacking attacks, we have reinforced the security for all the SIM executables by removing the application directory from the default DLL search path.

BMC Discovery connector: Improved software package version information

  • The process of retrieving the software package version information is optimized for enhanced recognition and license compliance.

GitHub Enterprise connector: Optimized retrieval of user activity data

  • Added new API (Audit Log) implementation to gather private activity data of the users. (04753517)

Corrections​

  • We have enhanced the following SaaS connectors to ensure that the AccountInstanceId field is correctly set. This improvement addresses issues related to data retrieval exceptions and prevents creating duplicate entries in the database.
    • Box
    • Dropbox
    • LogMeIn GoToWebinar
    • LogMeIn GoToMeeting
    • Google Workspace
    • SalesForce SalesCloud
    • Atlassian Trello
    • Zendesk
  • Resolved an issue where the proxy functionality failed to operate correctly following a vendor name change of a SaaS connector in SIM.

6.3.0​

Release date: 2024-05-29

Enhancements​

BMC Discovery connector: Reporting of device OS as software row

  • The connector now includes the operating system (OS) information under the 'Software' tag, in generated inventory files, to ensure a better license compliance. (04734569)

Google Workspace connector: Enhanced User Experience and Improvements

  • The connector aggregation workflow has been enhanced by removing the requirement for users to configure a separate connector for each domain they want to aggregate.
  • The connector now retrieves the list of domains associated with a user's account and aggregates all users for each domain.
  • The connector configuration workflow has also been enhanced to allow users to filter which domains they want to aggregate, from the list of domains tied to their account.

Workplace from Meta: User last activity date retrieval

  • Introduced new APIs to facilitate the export of workplace user data efficiently.

Corrections​

  • VMware Workspace ONE connector: The logic for identifying installed software is enhanced to provide better recognition based on the device type. For mobile devices, the IsRecognized field is set to false while for non-mobile devices, the field is set to true, optimizing software detection. (04746682)

  • Dropbox connector: Resolved an issue where the Dropbox connector fails to refresh the access token after its initial expiration. (04755006)

  • Adobe Creative Cloud connector: The connector now actively logs any discovered products lacking available licenses. (04745753, 04734466)

6.2.0​

Release date: 2024-04-30

Enhancements​

BigFix connector: Extracting hostname based on "ManagedServerTagTemplate"

  • The Extract hostname from server name checkbox previously relied on the Hardware serial number property to contain the hostname. It is now updated to use the ManagedServerTagTemplate from BigFix Inventory, to parse the hostname component from the server name.
  • The default tag template is _%VENDOR %TYPE %HOSTNAME_. (04741557)
note

This may create duplicates in cases where previously the Hardware serial number was used and it did not contain the %HOSTNAME component in the server name.

Citirx Hypervisior connector - Added support for “ScanStatusReport”

  • Support has been added for the connector to report ScanStatusReport information in the inventory file. (04746791)

VMware Workspace ONE: Changed model information source for mobile devices

  • Optimized the fetching of device model information by changing the device model information source for mobile devices from OEMInfo to Model, using the Workspace ONE MDM API.

Adobe Creative Cloud connector: Support for OAuth Server-to-Server credentials

  • The connector now supports the OAuth Server-to-Server authentication due to the existing JWT tokens being deprecated in the Adobe APIs. JWT configured connectors will continue working until Jan 27, 2025.
note

Refer to Deprecation timelines from Adobe.

Cisco WebEx connector: Added proxy support.

  • The connector now supports the use of proxy profiles, configurable from the Proxy Profiles tab in Snow Integration Manager.

Corrections​

  • Microsoft Azure AD Discovery connector - Fixed an issue by increasing timeout duration by adding potential total amount of retry delay. (04769625)

  • Microsoft Azure AD Discovery connector - Fixed an issue where an error occurred if DirectoryAudits had empty data, when importing cloud-only users. (04769600)

  • Google Cloud Discovery connector - Fixed an error with the proxy setting being reset. This could occur when the aggregation/service runs for a long time. (04761497)

  • VMware Workspace ONE connector: The connector now retrieves the previously missing "Username" field from the API end points ensuring data accuracy. (04769617)

  • Citrix Hypervisor connector - Fixed an error that occurred when the connector tries to log an error message. (04769565)

  • VMware vSphere connector - Additional logging is added to catch the scenario of multiple VMs with the same UUID being added multiple times to a host. This will help us determine the root cause of the issue. (04747881)

6.1.0​

Release date: 2024-03-27

Compatibility
Please refer to the Compatibility matrix for supported versions of 3rd-party systems.

Enhancements​

SAM Connectors
Microsoft Hyper-V connector: Retrieving cluster names for standalone Hyper-V hosts

  • To enhance visibility and ensure license compliance, users now have the flexibility to designate either a hostname or cluster name as the data center identifier for standalone Hyper-V hosts in connector configuration. (04706594)

Microsoft Intune connector: Improved logging for better device identification

  • The connector is enhanced with additional logging capabilities when applying rules to determine if a device is mobile or tablet. (04747452)

VMWare vSphere connector: Enhanced logging for identifying configuration issues

  • The connector is enhanced with advanced logging capabilities to facilitate users in swiftly identifying and resolving configuration-related issues. (04744156)

Corrections​

The SIM core has been enhanced to ensure that modifying existing connector settings or adding new connectors while the SIM is in the process of data aggregation does not result in any exceptions. These changes take effect after the data aggregation is complete.

  • Nutanix connector: Added null checks to enhance the handling of empty lists during the creation of network identification cards (NICs) when retrieving data from Nutanix API endpoints. (04740965)

  • VMware vSphere connector: Improved handling of virtual machines that are mid-migration between physical hosts at the time of data aggregation, ensuring reporting of the virtual machines on the correct hosts. Moreover, the logging mechanism has been refined to provide comprehensive insights into such migration scenarios, enhancing visibility and troubleshooting efficiency. (04727825, 04728274)

  • SalesForce SalesCloud connector: Implemented HTTP response status verification for improved data retrieval, replacing previous null checks. (04753407)

6.0.0​

Release date: 2024-02-14

Compatibility
Please refer to the Compatibility matrix for supported versions of 3rd-party systems.

New​

Discovery Connectors
New discovery connector for Microsoft Azure Active Directory (Entra ID)
We are excited to announce the availability of a new connector in SIM, empowering users to gain full visibility of the following information within Snow License Manager:

  • On-Premises Active Directory Synced Users: Gain insights into users synced from on-premises Active Directory, ensuring complete visibility into your organization's user ecosystem.

  • Microsoft Active Directory Cloud-Only Users: Seamlessly discover and monitor cloud-only users from Microsoft Active Directory, enabling you to effectively manage your cloud user base.

  • Enrolled Devices in Microsoft Azure Active Directory: Enhance your device management capabilities with visibility into enrolled devices in Microsoft Azure Active Directory, facilitating streamlined management and compliance. (IDEAS-I-2114)

Enhancements​

Improved security measures

  • Resolved a potential vulnerability by ensuring that the SIM service paths are now enclosed within quotes, enhancing the security measures.

Support for Federal Information Processing Standards (FIPS)

  • The SIM encryption libraries are updated to support Federal Information Processing Standards (FIPS). This ensures compliance with security standards and supports data protection measures. (IDEAS-I-2196)

Adobe Creative Cloud connector: The ability to choose between local time and UTC for Last Import Date

  • Implemented the option to select either local time or UTC for the LastImportDate time stamp, providing greater flexibility and customization. (04613188)

HubSpot connector: User login data retrieval

  • The connector has undergone an update to utilize API V3 for all calls with a significant enhancement that enables the retrieval of login data directly from the activity endpoints. (04694291)
  • Proxy support is integrated into the connector for a secure communication.

Microsoft 365 connector: Batch size configuration

  • Introduced the capability to configure batch sizes for Microsoft 365 exports. This empowers the users to adjust settings to address communication issues with Snow License Manager, thereby enhancing the flexibility and the performance optimization.

Corrections​

  • Microsoft Intune connector:

    • Improved Retry Mechanism: A configurable retry delay option is added to the connector. This feature ensures that a delay is applied when no retry-after value is present in the header upon receiving a 429 - too many requests status from the Graph API. This prevents the accumulation of such responses and avoids reaching the maximum retry limit for a single request. Additionally, to further enhance reliability, the maximum number of retries is increased from 5 to 10. (04739188)
    • Enhanced Batch Procedure: A configurable batch delay is introduced to mitigate the loss of devices-per-application data during the batch call procedure. This enhancement ensures reliable and smooth data retrieval. (04739188)

  • VMware vSphere connector: The connector is enhanced with an additional logging and robust error handling to address potential null errors during data retrieval from the VMware vSphere APIs. (04736955)

  • Zoom connector: Resolved authentication issues for Zoom by updating the authentication URL from https://www.zoom.com to https://www.zoom.us and the API URL from https://api.zoom.com to https://api.zoom.us. Thereby, ensuring a seamless integration and connectivity with the Zoom platform. (04751876)

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