Quarantine management
Use the quarantine management to identify computers, mobile devices, devices, and users that no longer report inventory data to the Inventory Server. Quarantine management is by default enabled for computers and mobile devices, but it has to be actively enabled for users and devices.
After a configurable number of days of inactivity, the computer, mobile device, device, or user is placed in quarantine, and its status is changed from Active to Quarantined. If it starts reporting inventory data again while in quarantine, its status is automatically reverted to Active and the counter is reset.
It is possible to also configure a quarantine period and a subsequent action for what will happen after the expiry of that period. This means that the computers, mobile devices, devices, or users stay in quarantine for a specified number of days and after that an action is taken:
-
For devices and users, the available action is to delete them from the system.
-
For computers and mobile devices, the available actions are to archive them in the system, change their status to Inactive, or delete them from the system. The default setting is to delete.
Quarantine management is configured in Snow Management and Configuration Center, under Configuration and Basic Settings. All settings for quarantine management are listed in Basic settings.
For information on how to configure the quarantine settings, see Manage quarantine.
If you have enabled the Disable automatic quarantine management setting for a computer, mobile device, device, or user in Snow License Manager, that setting will override your settings for quarantine management. The computer, mobile device, device, or user will then remain in the status it is set. For example, this is useful for computers which are not scanned regularly but are still part of the network.