Update existing users

Use the Update existing users option to update metadata of existing users.

To perform successful mappings during the import, information on User name must be provided.

Destination field name in the import view	Data type	Required	Description	Example	Location in the user interface	Field name in the user interface
User name	Text	Yes	User name of an existing user.	johndoe	Edit user	Username
Full name	Text	No	User’s full name.	John Doe	Edit user | General tab	Full name
Organisation	Text	No	Organization that the user belongs to. Delimiter between organization IDs is dependent on setting. For Snow License Manager, use the Organization Name in Snow Management and Configuration Center and not the Friendly name. For SAM Core on Snow Atlas: If the import is unable to map to the organization, find the identities for each organization node and add the identities to the import file. To find the Organization ID, also called GUID do the following: In the report Organizational overview, add the column Organization ID. For more information, see Add columns to lists.	ROOT,IT 5d0ed580-e3e9-4377-a944-9845e8fd6e54	Edit user | General tab	Organization
Phone number	Text	No	Phone number of the user.	08-123 45 67	Edit user | General tab	Phone number
Mobile phone number	Text	No	Mobile phone number of the user.	073-123 45 67	Edit user | General tab	Mobile phone number
E-mail	Text	No	E-email address of the user.	john@doe.com	Edit user | General tab	E-mail
Location	Text	No	Location of the user.	DEP-UK	Edit user | General tab	Location
Room number	Text	No	Room number of the user.	124 A	Edit user | General tab	Room number
Disable auto-editing	Boolean	No	Disable auto-editing for this user. Allowed values are: YES or 1 NO or 0	NO	Edit user | General tab	Disable auto editing
[Custom fields]		No	Import data to existing user custom fields. Supported custom field data types are: Text Date Yes|No Digit Currency Decimal		Edit user | Custom information tab	[Custom field name]