Replicated inventory information

The ServiceNow Discovery connector creates inventory files in a standard format that is compatible with the SnowXML schema. For more information, refer to the file named schema.xsd, which is found in the installation folder of Snow Integration Manager. The following sections list the properties that are used in the SnowXML schema and the information they are populated with from the ServiceNow CMDB tables.

Note

The ServiceNow CMDB and ServiceNow Catalog connectors import inventory data from Snow License Manager into ServiceNow CMDB. To avoid importing the same inventory data back into Snow License Manager, the ServiceNow Discovery connector excludes data from those connectors when importing data from ServiceNow CMDB.

Client

Field in SnowXML	Field in ServiceNow CMDB
ID	cmdb_ci_computer -> sys_id
HostName	cmdb_ci_computer -> name
BiosSerialNumber	cmdb_ci_computer -> serial_number
UserName	sys_user -> user_name
FullUserName	sys_user -> name or sys_user -> first_name + last_name
Manufacturer	cmdb_ci_computer -> manufacturer
Model	cmdb_model -> display_name
NumberOfProcessors	cmdb_ci_computer -> cpu_count
LastUpdate	cmdb_ci_computer -> sys_updated_on
InstallDate	cmdb_ci_computer -> install_date
Company	core_company -> name
IsVirtual	cmdb_ci_computer -> virtual
IsPortable	cmdb_ci_computer -> chassis_type

Application

Field in SnowXML	Field in ServiceNow CMDB
Name	cmdb_ci_spkg -> name or cmdb_sam_sw_install -> display_name or cmdb_software_instance -> display_name
FileName	cmdb_sam_sw_install -> display_name or cmdb_software_instance -> display_name
Manufacturer	core_company -> Name or cmdb_ci_spkg -> manufacturer
Version	cmdb_sam_sw_install -> version or cmdb_software_instance -> version or cmdb_ci_spkg -> manufacturer
FullVersion	cmdb_sam_sw_install -> version or cmdb_software_instance -> version
PathName	cmdb_sam_sw_install -> install_location or cmdb_software_instance -> install_location
UninstallString	cmdb_sam_sw_install -> uninstall_string or cmdb_software_instance -> uninstall_string

Memory

Field in SnowXML	Field in ServiceNow CMDB
TotalPhysical	cmdb_ci_computer -> ram

NetworkAdapter

Field in SnowXML	Field in ServiceNow
MAC	cmdb_ci_network_adapter -> mac_address
IPAddress	cmdb_ci_network_adapter -> ip_address
Name	cmdb_ci_network_adapter -> name
DhcpEnabled	cmdb_ci_network_adapter -> dhcp_enabled
DefaultGateway	cmdb_ci_network_adapter -> ip_default_gateway

LoginUser

Field in SnowXML	Field in ServiceNow CMDB
UpdateTime	sys_user -> last_login_time or sys_user -> last_login
FullUserName	sys_user -> name or sys_user -> first_name + last_name
UserName	sys_user -> user_name

OperatingSystem

Field in SnowXML	Field in ServiceNow CMDB
Name	cmdb_ci_computer -> os
Version	cmdb_ci_computer -> os_version
DomainName	cmdb_ci_computer -> os_domain
ComputerName	cmdb_ci_computer -> name
VersionInfo	cmdb_ci_computer -> os_service_pack
BuildType	cmdb_ci_computer -> os_address_width

Processor

Field in SnowXML	Field in ServiceNow CMDB
Name	cmdb_ci_computer -> cpu_name
CurrentClockSpeed	cmdb_ci_computer -> cpu_speed
Model	cmdb_ci_computer -> cpu_name
Manufacturer	core_company -> name or cmdb_ci_computer -> cpu_manufacurer
NumberOfCores	cmdb_ci_computer -> cpu_core_count
NumberOfProcessors	cmdb_ci_computer -> cpu_count

PhysicalDisk

Field in SnowXML	Field in ServiceNow CMDB
Name	cmdb_ci_disk -> name
DiscSize	cmdb_ci_disk -> disk_space
Interface	cmdb_ci_disk -> device_interface or cmdb_ci_disk -> interface
Type	cmdb_ci_disk -> storage_type or cmdb_ci_disk -> drive_type

LogicalDisk

Field in SnowXML	Field in ServiceNow CMDB
Name	cmdb_ci_file_system -> name
FileSystem	cmdb_ci_file_system -> file_system
FreeSpace	cmdb_ci_file_system -> free_space_bytes
Type	cmdb_ci_file_system -> media_type
DiskSize	cmdb_ci_file_system -> size_bytes

VirtualMachine

Field in SnowXML	Field in ServiceNow CMDB
ComputerName	cmdb_ci_computer -> name or cmdb_ci_vm_instance -> name
IpAddress	cmdb_ci_computer -> ip_address
OperatingSystem	cmdb_ci_computer -> os
PowerState	cmdb_ci_vm_instance -> state

DataCenter

Field in SnowXML	Field in ServiceNow CMDB
Name	cmdb_ci_logical_datacenter -> name or cmdb_ci_host_cluster -> name or cmdb_ci_hyper_v_cluster -> name

DataCenterMember

Field in SnowXML	Field in ServiceNow CMDB
HostName	cmdb_ci_cluster_node -> server