Prerequisites

1. On the computer where the Microsoft 365 integration connector will be configured, the following must be installed:

   • Snow product versions as given in Product Dependencies. For more information, see Snow Integration Manager.

   • Microsoft Online Services Sign-In Assistant (64-bit version):

     Connect to Microsoft 365 with Microsoft Graph PowerShell

   • Windows Azure Active Directory Module for Windows PowerShell (64-bit version):

     Connect with Microsoft Graph PowerShell

     Installation steps:

     1. Open Windows PowerShell as Administrator.

     2. Run the Install-Module MSOnline command.

     3. If you are prompted to install a NuGet provider, enter Y and select Enter.

     4. If you are prompted to install a module from PSGallery, enter Y and select Enter.

     note

     For Microsoft Azure Active Directory Module for Windows PowerShell Module, you must use PowerShell version 5.1 or later versions up to PowerShell version 6. You can't use PowerShell version 7.

2. A Snow License Manager user account is required for Web API authentication. The user account must be assigned the built-in API Users role.

3. A Microsoft 365 user account is required for authentication. No special roles or permissions have to be assigned to the user.

   For more information, see Create a Microsoft 365 account for authentication.

4. The following prerequisites exist for the Graph API app:

   • Create the app.

     • If Azure AD > User Settings > Users can register applications is Yes, the user account that has been used to create the app does not have to be assigned to a role.

     • If Azure AD > User Settings > Users can register applications is No, the user account that has been used to create the app must be assigned to one of the following roles:

       • Global administrator

       • Application administrator

       • Cloud application administrator

       • Application developer

   • Grant administrator consent to the app

     • The user who grants administrator consent must be assigned to the Global administrator role.

Connector feature version dependencies

• For the integration connector to be able to insert Microsoft 365 data into Snow License Manager, the Snow License Manager Web API version 8.0.10 or later must be installed. It is included in the Snow License Manager installation, and updates are managed via Snow Update Service.

• To be able to utilize the Microsoft 365 data and have it presented in the user interface of Snow License Manager, Snow License Manager version 8.1 or later must be installed.

• To collect activity data for Skype and Exchange Online for Microsoft 365 users, Snow Integration Manager version 5.7 or later is required.

• To collect country and department information on Microsoft 365 users, Snow Integration Manager version 5.18 or later is required.

  To view country and department information on Microsoft 365 users, Snow License Manager version 9.6.0 or later is required.

• For the integration connector to be able to support MFA on the Microsoft 365 user account specified in the connector configuration, Snow Integration Manager version 5.19 or later is required. MFA is supported only for manual aggregation, not for scheduled.

• To use domain filtering functionality, Snow Integration Manager version 5.21 or later is required.

• To collect activity data for OneDrive, SharePoint, Yammer and Teams for Microsoft 365 users, Snow Integration Manager version 5.22 or later is required.

  To view activity data for OneDrive, SharePoint, Yammer and Teams for Microsoft 365 users, Snow License Manager version 9.7.0 or later is required.