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Compatibility Matrix

This matrix provides a cross-reference of the supported third-party versions of operating systems, environments and integrations relevant for Snow Integration connectors.

Cloud discovery connectors​

Cloud discovery servicesSupported API/SDK versions
Amazon Web Services DiscoverySDKs are being used
AWSSDK.Core v3.7.0.10
AWSSDK.EC2 v3.7.4
AWSSDK.SecurityToken v3.7.0.9
Microsoft Azure DiscoveryAzure REST API (API version specified as an HTTP parameter per call)
Google Cloud DiscoverySDKs are being used
Google.Apis 1.55.0
Google.Apis.Auth 1.55.0
Google.Apis.CloudResourceManager.v1 1.55.0.2565
Google.Apis.Compute.v1 1.55.0.2568
Google.Apis.Core 1.55.0.0
Microsoft Azure Active Directory (Entra ID)Microsoft Graph REST API v1.0

SaaS connectors​

SaaS servicesSupported API versions
Adobe Creative CloudUser Management API v2
Microsoft 365Microsoft Graph REST API v1.0
Microsoft 365 LegacyMicrosoft Graph API v1
Windows Azure Active Directory Module for Windows PowerShell (64-bit version) v1
Aha! for ProductAha! REST API v1
AsanaAsana API v1.0
BoxBox API v2.0
DropboxDropbox Business API v2
Freshworks FreshdeskFreshdesk API v2
Freshworks FreshsalesFreshsales API (no version info)
Freshworks FreshserviceFreshservice API v2
GitHub EnterpriseGitHub REST API v3.0
GitLab EnterpriseGitLab REST API v4
LogMeIn GoToMeetingGoToMeeting API (no version info)
GoToMeeting Admin API v1
LogMeIn GoToWebinarGoToWebinar REST API v2.0
GoToWebinar Admin API v1
Google WorkspaceAdmin SDK: Reports API v2
Admin SDK: Directory API v2
HubSpotHubSpot Owners API v2
KayakoKayako API v1
monday.commonday API v1
OktaCore Okta API v1
PipedrivePipedrive API v1
Salesforce Sales CloudSalesforce REST API v40.0
Tableau OnlineTableau API v3.1
TaskworldTaskworld API v1
TeamSupportTeam Support API (no version info)
Atlassian TrelloTrello REST API v1
Cisco WebexWebex Meetings XML API (no version info)
WorkplaceGraph API for Workplace (unversioned)
Uses the last API available at the app creation time
WrikeWrike API v4
ZendeskZendesk Support API v2
ZoHo CRMZoHo CRM API v2.1
ZoomZoom API v2

Third-party virtualization technologies​

Supported third-party virtualization technologiesVersion
Citrix Hypervisor7.1 - 8.2
Microsoft Hyper-V Virtual EnvironmentsWindows Server 2022
Microsoft System Center Virtual Machine Manager (VMM)2016 - 2022
Nutanix AcropolisPrism Central API 3.1 and later
Red Hat Enterprise Virtualization4.x
VMware vSphere ESXi Server Environment6.5 - 8.0
VMware vCenter Server Appliance (VCSA)6.5 - 8.0
IBM PowerVMPower System 7 - Power System 9
HMC version 9.x
Oracle VMOracle VM 3.4.6 - 3.4.7

Third-party inventory tools​

Supported third-party inventory toolsVersion
BMC Discovery
BMC Helix Discovery		20.02 (12.0) - 24.2 (14.0)
20.08 (12.1) - 24.3.01 (14.1)
Dell KACEK1000 version 9.0
FrontRange Discovery9.0 - 9.4.7
FrontRange HEAT Discovery2015.2
HP Server Automation10.0 - 10.6
HP Universal Discovery10.33
HCL BigFix InventoryHCL BigFix Server (Platform): 9.2.24 and later
HCL BigFix Inventory: 9.2.24 and later
IBM License Metric Tool: 9.2.24 and later
IBM ILMTCSV files: IBM License Metric Tool 9.2.x
CloudSphere iQSonarLivingstone R2, Nova R1, Nova R2
Microsoft IntuneValid Intune Subscription
Microsoft System Center Configuration Manager (SCCM)SCCM 2107 - 2207
Amando Software Miss Marple2016 Enterprise Edition
Symantec Altiris Inventory Solution8.5
ServiceNow DiscoveryVancouver, Washington, Xanadu
Ivanti Endpoint Manager2020.1, 2021.1, 2022

Third-party MDM/EMM tools​

Supported third-party MDM/EMM toolsVersion
MobileIron CoreMobileIron Core (On-premise) 8.x
MobileIron Core (On-premise and Connected Cloud) 9.x - 10.8
Snow Device Manager5.x
6.x
VMware Workspace ONE23.6.0.2 (2306)
Microsoft IntuneValid Intune Subscription

ITSM connectors​

Supported systemsVersion
BMC Helix ITSM23.3.01
BMC Helix Remedyforce20.18.02 (Summer 18) - 20.21.02 (Summer 20)
ServiceNowUtah, Vancouver, Washington DC
Note:
We only support the latest 3 supported versions of ServiceNow available.
TOPdesk CSVTOPdesk 5.x