System Requirements
The system requirements provide the specifications of resources that you require for Snow Device Manager.
Client requirements
SDM Manager
| Component | Minimum requirements |
|---|---|
| Operating system | One of the following:
|
| RAM | 4 GB or greater |
| Installed software | Microsoft .NET Framework 4.5 |
SDM Self Service
| Component | Minimum requirements |
|---|---|
| Operating system | One of the following:
|
| Internet browser | Mozilla Firefox 3.6 or higher Opera 10.0 or higher Apple Safari 5.0 or higher Google Chrome 8.0 or higher |
| Browser specific requirements | JavaScript and cookies enabled |
Snow Mobility Manager
| Component | Minimum requirements |
|---|---|
| Internet browser | Microsoft Edge Google Chrome Apple Safari |
| Browser specific requirements | JavaScript and cookies enabled |
Server requirements
On-premises Standard server recommendations
This profile applies for:
- 1 - 5,000 mobile devices
Server software environment:
| Snow Device Manager | DB Server | |
|---|---|---|
| Server 1 (physical or virtual) | X | X |
Server:
| Component | Minimum requirements |
|---|---|
| Database requirements | Microsoft SQL Server 2005 or higher MySQL 5.0 or higher |
| Operating system | Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2 |
| Processor | Single Xeon 2 GHz Quad Core or equivalent |
| Disk | 100 GB free space minimum |
| RAM | 16 GB or greater |
| Network card | 100/1000 Mbit Ethernet |
| Installed software | Microsoft .NET Framework 4.5 The server role Web server is required. The web role service Application Development is required, including the following functionality:
|
| Firewall configuration | The following ports must be open:
|
| Additional requirements | An external DNS name for the server, reachable from the internet A valid signed SSL certificate for the external DNS name An SQL database account with permission to Create, Alter, and Use databases A MySQL user account with permission to Create and Modify schema |
On-premises Distributed server recommendations
This profile applies for:
-
5,000 - 10,000 mobile devices
-
Installations where limitation of external data connections is critical and requires splitting over networks such as DMZ and backend.
Server software environment:
| SDM Gateway | SDM Server | |
|---|---|---|
| Server 1 (physical or virtual) | X | |
| Server 2 (physical or virtual) | X |
SDM Gateway:
| Component | Minimum requirements |
|---|---|
| Operating system | Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2 |
| Processor | Single Xeon 2 GHz Quad Core or equivalent |
| Disk | 100 GB free space minimum |
| RAM | 8 GB or greater |
| Network card | 100/1000 Mbit Ethernet |
| Installed software | Microsoft .NET Framework 4.5 The server role Web server is required. The web role service Application Development is required, including the following functionality:
|
| Firewall configuration | The following ports must be open:
|
| Additional requirements | An external DNS name for the server, reachable from the internet Optional: Separate server for the database |
SDM Server:
| Component | Minimum requirements |
|---|---|
| Operating system | Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2 |
| Processor | Single Xeon 2 GHz Quad Core or equivalent |
| Disk | 100 GB free space minimum |
| RAM | 16 GB or greater |
| Network card | 100/1000 Mbit Ethernet |
| Installed software | Microsoft .NET Framework 4.5 |
| Firewall configuration | The following ports must be open:
|
| Additional requirements | An external DNS name for the server, reachable from the internet An SQL database account with permission to Create, Alter, and Use databases |
Database server (optional):
| Component | Minimum requirements |
|---|---|
| Database requirements | Microsoft SQL Server 2005 or higher MySQL 5.0 or higher |
| Operating system | Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2 Any Linux or Unix distribution with support for MySQL |
| Processor | Single Xeon 2.0 GHz Quad Core or equivalent |
| Disk configuration | 100 GB free space minimum For information on Raid storage configuration, see Storage Top 10 Best Practice from Microsoft . |
| RAM | 16 GB or greater |
| Network card | 100/1000 Mbit Ethernet |
| Database configuration | Initial MySQL or MSSQL setup with username and password |
Snow Mobile Information Server (Mobile Inventory, optional):
| Component | Minimum requirements |
|---|---|
| Database requirements | Microsoft SQL Server 2005 or higher MySQL 5.0 or higher |
| Operating system | Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2 |
| Processor | Single Xeon 2 GHz Quad Core or equivalent |
| Disk | 100 GB free space minimum |
| RAM | 16 GB or greater |
| Network card | 100/1000 Mbit Ethernet |
| Installed software | Microsoft .NET Framework 4.5 The server role Web server is required. The web role service Application Development is required, including the following functionality:
|
| Firewall configuration | The following ports must be open:
|
| Additional requirements | An external DNS name for the server, reachable from the internet A valid signed SSL certificate for the external DNS name An SQL database account with permission to Create, Alter, and Use databases A MySQL user account with permission to Create and Modify schema |
On-premises Clustered server recommendations
This profile applies for installations with the following requirements:
-
Need for scalability with regards to number of domains, devices, and general capacity.
-
Consult Snow Software for best architecture and specifications.
Server software environment:
| Load Balancer | SDM Gateway | SDM Server | |
|---|---|---|---|
| Server 1 (physical or virtual) | X | ||
| Server 2 (physical or virtual) | X | ||
| Server 3 (physical or virtual) | X | ||
| Server 4 (physical or virtual) | X | ||
| Server 5 (physical or virtual) | X |
Load balancer:
| Component | Minimum requirements |
|---|---|
| Operating system | Any Linux or Unix distribution with reliable support for HAProxy Note: Snow designs, implements, and supports Snow Device Manager using HAProxy for load balancing. |
| Processor | Single Xeon 2.0 GHz Quad Core or equivalent |
| Disk configuration | 100 GB free space minimum |
| RAM | 16 GB or greater |
| Network card | 1Gbit Ethernet |
| Installed software | HAProxy Note: Snow designs, implements, and supports Snow Device Manager using HAProxy for load balancing. |
| Firewall configuration | The following port must be open:
|
SDM Gateway:
| Component | Minimum requirements |
|---|---|
| Operating system | Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2 |
| Processor | Single Xeon 2 GHz Quad Core or equivalent |
| Disk | 100 GB free space minimum |
| RAM | 16 GB or greater |
| Network card | 100/1000 Mbit Ethernet |
| Installed software | Microsoft .NET Framework 4.5 The server role Web server is required. The web role service Application Development is required, including the following functionality:
|
| Firewall configuration | The following ports must be open:
|
| Additional requirements | An external DNS name for the server, reachable from the internet |
SDM Server:
| Component | Minimum requirements |
|---|---|
| Operating system | Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2 |
| Processor | Single Xeon 2 GHz Quad Core or equivalent |
| Disk | 100 GB free space minimum |
| RAM | 16 GB or greater |
| Network card | 100/1000 Mbit Ethernet |
| Installed software | Microsoft .NET Framework 4.5 |
| Firewall configuration | The following ports must be open:
|
| Additional requirements | An external DNS name for the server, reachable from the internet An SQL database account with permission to Create, Alter, and Use databases |
Database Cluster:
| Component | Minimum requirements |
|---|---|
| Database requirements | Microsoft SQL Server 2005 or higher MySQL 5.0 or higher |
| Operating system | Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2 Any Linux or Unix distribution with support for MySQL |
| Processor | Single Xeon 2.0 GHz Quad Core or equivalent |
| Disk configuration | 100 GB free space minimum For information on Raid storage configuration, see Storage Top 10 Best Practice from Microsoft . |
| RAM | 16 GB or greater |
| Network card | 100/1000 Mbit Ethernet |
| Database configuration | Initial MySQL or MSSQL setup with username and password |