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System Requirements

The system requirements provide the specifications and recommendations of resources that you require to install and run Automation Platform.

Automation Platform can potentially face every user in the company, making a wide range of services available for request. With low usage, where few users browse the user interface and few workflows are run, the server will not need many resources. When the number of users and executed workflows increases, so does the load on the server. With high load it may be required to deploy additional resources, and eventually to split the components of Automation Platform onto different servers (Web and Workflow engine). Automation Platform supports changing the configuration after the product has been installed. Consult Snow Software for more information when tuning the environment.

Revision: Snow Automation Platform 3.15

Server requirements

Server recommendations for up to 1,000 users

Servers:

Web server (IIS)Workflow engineSQL server
Single server (physical or virtual)XXX

Single server:

ComponentMinimum requirements
DatabaseMicrosoft SQL Server
Snow supports Windows SQL Server versions and editions that have neither reached end of mainstream support nor retirement; see exceptions below. See the Microsoft SQL Server end of support options page for details.
Note:
  • Express editions are not supported.
  • Case-sensitive collations are not supported.
Operating systemMicrosoft Windows Server
Snow supports Windows Server versions and editions that have neither reached end of mainstream support nor retirement. See the Microsoft Lifecycle Product End of Support overview page for details.
ProcessorSingle Xeon 2.0 GHz Quad Core, or equivalent
Disk20 GB free space minimum
RAM4 GB or greater
Network card100/1000 Mbit Ethernet
Installed softwareMicrosoft PowerShell 5
Microsoft .NET Framework 4.8 (or later)
Software updatesTo enable Snow Update Service (SUS) to download software updates, HTTPS outbound communication needs to be allowed on port 443.
Note that SUS requires a separate installation since it is not automatically installed with Automation Platform.
Configuration requirementsFor required configuration, refer to the Product Documentation and the document Preparation for installation.

Server recommendations for 1,000+ users

Servers:

Web server (IIS)Workflow engineSQL server
Application server (physical or virtual)XX
Database server (physical or virtual)X

Application server:

ComponentMinimum requirements
Operating systemMicrosoft Windows Server
Snow supports Windows Server versions and editions that have neither reached end of mainstream support nor retirement. See the Microsoft Lifecycle Product End of Support overview page for details.
Processor2 x Xeon 2.0 GHz Quad Core, or equivalent
Disk100 GB free space minimum
RAM32 GB
Network card100/1000 Mbit Ethernet
Installed softwareMicrosoft PowerShell 5
Microsoft .NET Framework 4.8 (or later)
Software updatesTo enable Snow Update Service (SUS) to download software updates, HTTPS outbound communication needs to be allowed on port 443.
Note that SUS requires a separate installation since it is not automatically installed with Automation Platform.
Configuration requirementsFor required configuration, refer to the Product Documentation and the document Preparation for installation.

Database server:

ComponentMinimum requirements
DatabaseMicrosoft SQL Server
Snow supports Windows SQL Server versions and editions that have neither reached end of mainstream support nor retirement; see exceptions below. See the Microsoft SQL Server end of support options page for details.
Note:
  • Express editions are not supported.
  • Case-sensitive collations are not supported.
Operating systemMicrosoft Windows Server
Snow supports Windows Server versions and editions that have neither reached end of mainstream support nor retirement. See the Microsoft Lifecycle Product End of Support overview page for details.
Processor2 x Xeon 2.0 GHz Quad Core, or equivalent
Storage
(not including OS storage and temp database)
100 GB high performance storage
(HP IO Accelerator or equivalent)
RAM64 GB
Network card100/1000 Mbit Ethernet

Web client requirements

Snow supports browser versions that are supported by the respective browser vendor, and that implement the following features:

  • JavaScript

  • cookies

  • CSS