Product Dependencies
To ensure you have the relevant versions installed, refer to this information on version and feature dependencies between Snow products.
Snow Integration Manager
Snow Integration Manager 6 requires:
-
Snow License Manager 8 or 9
-
Snow Inventory Server 5 or 6
ITSM connectors
Connector | Snow Integration Manager | Snow License Manager | ServiceNow Apps |
---|---|---|---|
BMC Helix ITSM | 5.33 or later | 8.3.10 or later | |
BMC Helix Remedy Remedyforce | 5.35 or later | 8.3.1 or later | |
ServiceNow Catalog | 5.32 or later | 8.3.10 or later | Snow Software Catalog Integration version 4.1 |
ServiceNow CMDB | 5.32 or later | 8.3.10 or later | Snow Software CMDB Integration version 4.1 |
TOPdesk CSV | 5.7 or later | 8.2.7 or later | |
Snow License Manager Data Exporter Connector | 5.19 or later | 8.3 or later |