Introduction

The ITSM connectors update third-party CMDB with normalized data, to enhance data quality, by pulling data from Snow License Manager API and sending it to CMDB. The following ITSM connectors are available:

• BMC Helix ITSM

• BMC Helix Remedyforce

• ServiceNow

  • ServiceNow Catalog

  • ServiceNow CMDB

• TOPdesk CSV Exporter

• Snow License Manager Data Exporter