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Changelog

Only quarters where notable changes were made are listed. Quarters are listed in falling order, with the most recently-made change at the top and the oldest-made change at the bottom.

  • Q1 = January - March

  • Q2 = April - June

  • Q3 = July - September

  • Q4 = October - December

Q4 2024

Publication dateDetails
2024-11-14As part of the recertification of Snow for ServiceNow apps (CMDB 4.3.0 and Catalog 4.3.0) for the latest Xanadu version release, the supported versions for ServiceNow has been updated.

Q3 2024

Publication dateDetails
2024-07-04Removed all unsupported versions for ServiceNow from the table and provided a note informing that only the latest versions are supported for the connector.

Q2 2024

Publication dateDetails
2024-06-27Updated the supported version for BMC Helix ITSM connector and removed the unsupported version.
2024-04-18Added Washington DC to the list of supported versions for ServiceNow.

Q4 2023

Publication dateDetails
2023-12-21Added ServiceNow version support for the Vancouver instance.

Q1 2023

Publication dateDetails
2023-03-10Added ServiceNow version support for Utah instance.

Q3 2022

Publication dateDetails
2022-09-28ServiceNow version support for Tokyo instance added under ITSM connectors.
2022-09-07Renaming of BMC Helix ITSM from BMC Helix Remedy under ITSM connectors.

Q1 2022

Publication dateDetails
2022-03-29Updated the certification of Snow for ServiceNow on San Diego release and the version for BMC Helix Remedy under ITSM connectors.

Q4 2021

Publication dateDetails
2021-12-17Updated versions for BMC Helix Remedyforce.

Q2 2021

Publication dateDetails
2021-05-04Added "Helix" to BMC Remedy.
Updated ServiceNow versions to Orlando, Paris Quebec.