Only quarters where notable changes were made are listed. Quarters are listed in falling order, with the most recently-made change at the top and the oldest-made change at the bottom.
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Q1 = January - March
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Q2 = April - June
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Q3 = July - September
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Q4 = October - December
| Publication date | Details |
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| 2024-11-14 | As part of the recertification of Snow for ServiceNow apps (CMDB 4.3.0 and Catalog 4.3.0) for the latest Xanadu version release, the supported versions for ServiceNow has been updated. |
| Publication date | Details |
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| 2024-07-04 | Removed all unsupported versions for ServiceNow from the table and provided a note informing that only the latest versions are supported for the connector. |
| Publication date | Details |
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| 2024-06-27 | Updated the supported version for BMC Helix ITSM connector and removed the unsupported version. |
| 2024-04-18 | Added Washington DC to the list of supported versions for ServiceNow. |
| Publication date | Details |
|---|
| 2023-12-21 | Added ServiceNow version support for the Vancouver instance. |
| Publication date | Details |
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| 2023-03-10 | Added ServiceNow version support for Utah instance. |
| Publication date | Details |
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| 2022-09-28 | ServiceNow version support for Tokyo instance added under ITSM connectors. |
| 2022-09-07 | Renaming of BMC Helix ITSM from BMC Helix Remedy under ITSM connectors. |
| Publication date | Details |
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| 2022-03-29 | Updated the certification of Snow for ServiceNow on San Diego release and the version for BMC Helix Remedy under ITSM connectors. |
| Publication date | Details |
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| 2021-12-17 | Updated versions for BMC Helix Remedyforce. |
| Publication date | Details |
|---|
| 2021-05-04 | Added "Helix" to BMC Remedy.
Updated ServiceNow versions to Orlando, Paris Quebec. |