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Compatibility Matrix

This matrix provides a cross-reference of the supported third-party versions of operating systems, environments and integrations relevant for Snow Integration connectors.

ITSM connectors

Supported systemsVersion
BMC Helix ITSM23.3.01
BMC Helix Remedyforce20.18.02 (Summer 18) - 20.21.02 (Summer 20)
ServiceNowUtah, Vancouver, Washington DC
Note:
We only support the latest 3 supported versions of ServiceNow available.
TOPdesk CSVTOPdesk 5.x